This location is closed to walk-in-traffic but we are ready to support all your propane needs. Our team is available to assist you online or by phone. Serving customers throughout New England since 1960, the Osterman family goal has been to provide their customers with excellent service and value. Today, those commitments remain a priority and have contributed greatly to our continued expansion and growth. Osterman Propane has 24 hour emergency service and employees on-call 365 days a year. In addition, when you call into one of our branches, you will always talk to a real person, not a machine. Day or night, Osterman Propane is always ready to resolve any problems you may have.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.