Alliance Express is a Chelsea, Massachusetts-based energy company and your local branch of HOP Energy. At Alliance Express, we give our customers access to the Northeast's largest heating oil supply network. We offer all-season equipment, automated tracking/delivery, local customer service backed by 90 years of experience, and pricing options for all budgets. Visit our website to request heating oil delivery or learn more about all our products and services. Our licensed technicians are available 24/7 whenever an emergency arises. We have multiple locations with full sales and customer support staff ready to serve new and established customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.