Fawcett Energy is a full-service home heating oil company serving families across Massachusetts since 1894. We serve Boston, North, South, to Metro West, Southern NH, Northern RI, Worcester and surrounding communities. With local offices staffed by friendly customer service professionals, and a fleet of fuel delivery trucks and service vans we are at the ready to serve you whenever you need us. We pride ourselves in providing personalized attention and fast local response.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.