Hoidale is committed to providing its customers with the highest quality repair service and equipment installation in the petroleum equipment business. We are constantly working with our vendor partners to train our field technical staff to ensure the highest levels of knowledge in the industry. All our field service and installation personnel are API safety certified. We offer 24 hour a day, 7 day a week service to meet emergency needs of our customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.