Richards Complete Machine Shop

Reviews

• RB

  Rocco Baker

  5 days ago
  5.0
  Took a 1.4 cylinder head in for resurfacing and pressure testing. The service was FANTASTIC! The quality of work surpassed any machine shop I have used in the past and the pricing is awesome considering what you get back! Also I took this in on a Tuesday ( just walked in ) and they had it done in less than a week!! To say the least I am more than impressed with the service and will definitely be a returning customer. THANK YOU!
• MI

  Makoto From Indy

  6 days ago
  1.0
  Brought in a Honda 1.5T cylinder head to have it checked for flatness/inspection after a head gasket failure. I specifically asked them to inspect the head first and contact me before machining anything unnecessary. Instead of even looking at the head, I was basically told “take it somewhere else.” This isn’t my first bad experience here either. I understand shops have policies and certain jobs they may not want to deal with, but the communication and professionalism were disappointing. A simple explanation would’ve gone a long way instead of dismissing a paying customer immediately. I drove across town with the head loaded up, wasted time loading/unloading everything, and still had to find another machine shop.
• NG

  Nicola Granny

  May 11, 2026
  5.0
  Two different Subaru dealer service departments recommend "Richards" to me. I honed them, was given a quotation. The next day I delivered the heads (2012 Subaru Outback, 2.5i, CVT) and toured their facility-- it's "old school" which to me is GREAT. Very modest building, friendly and obviously talented machinists, I knew I was paying for craftsmanship, not depreciation and expensive rents. The quoted me 7-10 business days but had them done in five. I picked them up today and they are PERFECT, and they did it for the quoted price. I could not me more satisfied.
• RB

  Ryan Bullock

  Mar 25, 2026
  5.0
  Excellent service very knowledgeable pleasures to do business with
• CL

  Chuck Lamar

  Dec 27, 2025
  1.0
  I took a set of heads to be rebuilt and was told 10 days. 4 days later they called and said they were ready to be picked up. Went and picked up and took them to my Mechanic to install just to find out these were not my heads I brought in to be rebuilt. My mechanic call me to inform me there was a busted stud in 1 of the heads which my heads came off clean. After calling Richard’s they couldn’t believe that there was anything wrong and it was impossible that they could have missed a busted stud. My mechanic had to redo his work and I had to pay extra $ because of their lack of quality control. Make sure you get back what you took in unless you don’t care and they didn’t offer any kind of help with the additional time I had to pay my mechanic to redo his work.

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