Founded in 1988, Rance Aluminum has been one of the leading innovators of the All-Aluminum trailer industry. Recently Rance has become a part of Forest River, Inc., A Berkshire Hathaway Company. This allows Rance to grow and continue to produce high quality aluminum trailers.
In the beginning Rod Rance wanted to develop a product that surpassed anything available in industry. At that time, the kinds of components necessary for such an undertaking were not available, and many had to be engineered to meet the customer's needs. Thus was born the "Renegade by Rance", the first enclosed trailer of its kind.
Location
Forest River, Inc. Plant 96 - Forest River Cargo Aluminum
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.