Big Island Energy is a fuel station that offers free membership and low prices. Our office is open Monday through Friday 7:30am-4:30pm, closed for holidays.
Big Island Energy has serviced Hawaii Island with fuel and lubricant solutions since 1982, originally as a member of the Akana Petroleum organization, and since 2009 as member of the Maui Oil family of companies.
As the largest, local family-owned petroleum marketer in Hawaii, we provide petroleum products and related services across the entire Aloha State, as well as Guam and the Northern Mariana Islands.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.