NOT A RETAIL STORE.
ATTN: Our warehouse located at the end of Alahao Place. Continue driving straight, past all the warehouses, over the bridge, continue through the parking lot and keep going straight. The road is a loop. Once the road begins to loop around, our unit is located on the left.
Jules + Gem HI is a Hawai‘i lifestyle brand that designs and curates luxury fragrance products. At Jules + Gem Hawaii, we pride ourselves on being locally handmade and authentic to the florals and fruits of our islands. Our products are made in small batches by our amazing team at our warehouse.
This is not a retail store. If you would like to shop our products, please visit our store located within Ten Tomorrow at 1114 11th Ave Honolulu, HI 96816.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.