Novolex’s Bagcraft® Packaging brand has been a key resource within the foodservice packaging marketplace since 1948. Bagcraft® offers one of the industry’s broadest range of specialty bag, sheet and roll-converting capabilities to meet a wide variety of packaging applications. Bagcraft® has innovated an extensive line of products that provide convenience and operational efficiency. Bagcraft® is a leading manufacturer in its market segment in sustainability and innovation with its EcoCraft™ line of products.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.