Valley Oil, your local branch of HOP Energy, has more than 7,400 heating oil customers in Middlesex County and has been delivering unmatched service for more than 90 years. With our automated delivery service, you don’t even need to be home when your heating oil arrives, and you’re never in danger of running out—Valley Oil uses previous usage and weather data to track when you’ll need your next delivery. With 24/7 emergency repair service and a full line of efficient Energy Star equipment, Valley Oil is your one-stop for all-season home comfort. Visit our website to learn more about automated delivery and all our other products and services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.