Texas First Rentals Waco

Reviews

• ZR

  Zane Runyan

  Nov 20, 2025
  1.0
  Very disappointed with our recent experience. We reserved the same sky lift we had previously rented and provided a clear description, but Texas First Rentals had the wrong unit ready and their records were inaccurate. Even after explaining the impact on our project, we were offered no meaningful solution. The manager, Justin, shifted the blame instead of taking responsibility, which was extremely frustrating. We ended up going with another company and will not be returning. They’ve lost a customer due to poor communication and lack of accountability. *Update: We did receive a phone call from Clayton, the manager after he reviewed the convos. He admitted they we’re completely responsible for the mess up and offered to personally help us our next rental. If our experience the next time changes, we will update this review completely!
• BW

  Ben Woody

  May 25, 2024
  5.0
  On time and efficient; good inventory
• SM

  Shannon Mullins

  Apr 21, 2023
  5.0
  Thank you for making things right and helping the community! 👍🏻
• TB

  Timothy Butler

  Dec 31, 2016
  5.0
  Wonderful experience, rented an excavator, for 3 days; was almost new ; ran terrific ; dropped off and pick up was great. Thanks!