United Ag & Turf

Reviews

• HH

  Harrison

  Sep 30, 2025
  5.0
  Excellent service and parts crew.
• NN

  NeTexDude

  Aug 22, 2025
  5.0
  I have bought lawn mower parts there on many occasions the past 10 years and transaction with the parts department, has been fantastic. They usually would have what I need for my X-320, but if it had to be ordered they would do so immediately and always call me very promptly and even text when it came in. But in Early July I brought in 2 of my Stihl lawn equipment in for service, got a phone call about how expensive it's going to be, which I thought was very absurd on price to have tune-ups done but I said go ahead and do it I need the equipment ASAP... That was over a month ago,... Last night I was upset, been out of town working and no response about my blower or pole saw. So I go to Google reviews left a unhappy review and bam I get a response from management. I called the number they provided and when I tell you they exceeded my expectations I'm thrilled. It's not very often that someone in management is apologetic, admitted to the mistake, and did things to make the situation better. I went in today and picked up my equipment fired it up when I got home did the task I've been needing to do for a month and happy they made it right. I am sure there will be a meeting next week on why two pieces of equipment that needed just a tune-up took this long. I kind of feel guilty about leaving a bad review but it got a response immediately and now I have gone back and changed this entire review to something positive. Like I said before, the parts department has always been top-notch and this was the first time I took power equipment in for service as they are a Stihl power equipment dealer. All I can say is thank you to management for a fast response, and working with me to make the situation right. You have kept a customer. Thank you.
• 66

  61mrbill

  Sep 24, 2021
  4.0
  Good experience, helpful salesman

Frequently Asked Questions About United Ag & Turf