United Ag & Turf

4.3
162 reviews

About

Farm Equipment SupplierLawn Mower Repair ServiceLawn Mower StoreIndustrial Equipment SupplierTractor Dealer
United Ag & Turf is an authorized John Deere, Frontier, Great Plains, Kuhn, Landoll and Stihl® dealership with 48 locations to serve you throughout Texas, Oklahoma, New Mexico, and Arkansas. www.UnitedAgandTurf.com

Location

United Ag & Turf
2402 A West Moore Avenue, Terrell, TX
75160, United States

Hours

Reviews

4.3
162 reviews
5 stars
112
4 stars
22
3 stars
5
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Brady and Jason for their exceptional service.

Service Delays

Several reviews mentioned significant delays in service and repairs, with some customers expressing frustration over long wait times and unresolved issues.

Sales Experience

Customers generally reported positive experiences during the sales process, appreciating knowledgeable staff and smooth transactions, although some noted poor follow-up.

Communication Issues

Multiple reviews pointed out poor communication, particularly regarding service updates and order statuses, leading to customer dissatisfaction.

Mixed Repair Quality

While some customers were satisfied with repairs, others reported issues with service quality, including incomplete work and unresolved problems after service.
  • BC
    Brad Cox
    Oct 24, 2025
    5.0
    United Ag always does a great job on my yearly maintenance on my John Deere Zero turn mower
  • JC
    Julian Castañeda
    Oct 22, 2025
    5.0
    Excellent service and immediate delivery of my equipment. Rebeca was very helpful and well informed on the service being requested.
  • MK
    Mike Kirksey
    Oct 10, 2025
    5.0
    I have been considering the purchase of a new Zero Turn Mower. Upon visiting United Ag & Turf, I began working with Brady. I have to commend him on his supreme patience, professionalism and knowledge. Brady convinced me on the benefits of purchasing a model other than my original selection. His knowledge, awareness and clear desire to make me happy as a customer was beyond question. I highly recommend seeing Brady at Unitrf Ag & Turf.
  • KC
    Kevin Cook
    Sep 30, 2025
    5.0
    I always use United to service my John Deere zero turn. They will even pick it up and deliver it back to me which is very convenient. On top of that, they do a great job on my repairs and general upkeep.
  • DR
    Darren Ream
    Sep 29, 2025
    5.0
    I recently bought a track loader from Justin at the Terrell United Ag & Turf and I have nothing but good to say about the sales experience. Spending $100K, I wanted to make sure I bought the right equipment. For several months, I shopped the competing brands hard. Justin was always ready with a quick reply and/or revised quote until we got the deal nailed down and signed. It helps he knows the equipment he sells inside and out. Delivery and service after the sale has also been top notch. I'm not a big commercial operation, just a guy with a family farm and small cattle operation, and I always felt like I was being treated as well as any "big guy" would have been. They say when buying expensive equipment to shop the dealer as much as the machine. With United Ag & Turf I know I made the right decision and am in good hands when future needs arise.

Frequently Asked Questions About United Ag & Turf

What brands does United Ag & Turf represent?

United Ag & Turf is an authorized dealership for John Deere, Frontier, Great Plains, Kuhn, Landoll, and Stihl® products.

Where is the United Ag & Turf Terrell location?

The Terrell location is at 2402 A West Moore Avenue, Terrell, TX 75160.