United Ag & Turf

4.1
158 reviews

About

Farm Equipment SupplierLawn Mower Repair ServiceLawn Mower StoreIndustrial Equipment SupplierTractor Dealer
United Ag & Turf is an authorized John Deere, Frontier, Great Plains, Kuhn, Landoll and Stihl® dealership with 48 locations to serve you throughout Texas, Oklahoma, New Mexico, and Arkansas. www.UnitedAgandTurf.com

Location

United Ag & Turf
4839 N Interstate 45 Service Rd, Palmer, TX
75119, United States

Hours

Reviews

4.1
158 reviews
5 stars
108
4 stars
13
3 stars
5
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly in sales and service departments.

Service Issues

Several reviews highlighted frustrations with service delays, warranty issues, and inadequate repairs, leading to dissatisfaction.

Sales Experience

Customers reported positive experiences during the purchasing process, noting knowledgeable sales staff and a welcoming atmosphere.

Parts Availability

While some customers found the parts department helpful, others experienced issues with incorrect orders and delays.

Mixed Reviews

Overall, feedback was mixed, with some customers expressing loyalty and satisfaction, while others reported significant frustrations.
  • TO
    t ochoa
    5 days ago
    5.0
    As always, the people are very helpful and listen to you. I over the years have talked to sales, parts and services. I have always had professional services. The services department, which I have had the most contact with has always been very helpful, informative, and done there best to solve my problems. I give them as many stars as I can. Thank you'll for your help. T. Ochoa
  • PB
    Paula Brummett
    Nov 6, 2025
    5.0
    Zero lawnmower repaired pickup was convenient customer service was awesome work was done very fast
  • AD
    Ariah Deangele
    Sep 9, 2025
    2.0
    I’ve been a loyal John Deere customer and appreciate the quality of your tractors. However, my experience with warranty service for my zero-turn riding lawn mover has been frustrating. When I contacted the service center about an issue covered under warranty, my tractor was not inspected and no assistance was provided. This has left me without a working tractor when I most needed it. I am disappointed, as I purchased this tractor with the expectation that the warranty would be honored. I hope John Deere will look into this matter and ensure that warranty services are handled promptly in the future.
  • MH
    Marty Honeycutt
    Mar 23, 2025
    1.0
    Salesman isn't open to competition from Home Depot, Lowe's or anyone else selling their riding mowers. And the service dept. said they could not find anything wrong with mine, being less than 6 months old when I complained that it was starting up only intermittingly. I could be wrong here, but my instinct tells me they didn't want to honor the warranty since I didn't buy it there, and they weren't calling me for status. I would rather go ahead and pay someone else to diagnose my problem than hassle with these people.

Frequently Asked Questions About United Ag & Turf

What products and brands does United Ag & Turf offer?

United Ag & Turf is an authorized dealership for John Deere, Frontier, Great Plains, Kuhn, Landoll, and Stihl®, offering a wide selection of farm and industrial equipment.

Where is United Ag & Turf located?

United Ag & Turf is located at 4839 N Interstate 45 Service Rd, Palmer, TX 75119, United States.