United Ag & Turf

4.1
156 reviews

About

Farm Equipment SupplierLawn Mower Repair ServiceLawn Mower StoreIndustrial Equipment SupplierTractor Dealer
United Ag & Turf is an authorized John Deere, Frontier, Great Plains, Kuhn, Landoll and Stihl® dealership with 48 locations to serve you throughout Texas, Oklahoma, New Mexico, and Arkansas. www.UnitedAgandTurf.com

Location

United Ag & Turf
4839 N Interstate 45 Service Rd, Palmer, TX
75119, United States

Hours

Reviews

4.1
156 reviews
5 stars
107
4 stars
13
3 stars
5
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service received mixed reviews; while some praised the helpfulness and professionalism of staff, others reported poor communication and unresponsiveness.

Repair Quality

Many customers expressed dissatisfaction with the quality of repairs, citing issues that persisted after service and a lack of thorough diagnostics.

Sales Experience

The sales experience was generally positive, with several customers highlighting knowledgeable and attentive sales staff, particularly praising Justin Nabors.

Parts Availability

While some customers found the parts department helpful and well-stocked, others reported issues with incorrect parts and delays in receiving orders.

Warranty Issues

Several customers expressed frustration with warranty service, noting that their expectations were not met and that they faced challenges in getting issues resolved.
  • PB
    Paula Brummett
    Nov 6, 2025
    5.0
    Zero lawnmower repaired pickup was convenient customer service was awesome work was done very fast
  • AD
    Ariah Deangele
    Sep 9, 2025
    2.0
    I’ve been a loyal John Deere customer and appreciate the quality of your tractors. However, my experience with warranty service for my zero-turn riding lawn mover has been frustrating. When I contacted the service center about an issue covered under warranty, my tractor was not inspected and no assistance was provided. This has left me without a working tractor when I most needed it. I am disappointed, as I purchased this tractor with the expectation that the warranty would be honored. I hope John Deere will look into this matter and ensure that warranty services are handled promptly in the future.
  • JG
    John Ganter
    Jun 19, 2025
    5.0
    This is my second experience with United AG and Turf’s service department in Ennis, TX. Both times they were very professional and completed the requested repairs as quickly as possible. The latest repair was far more involved than the first one so it took longer but I am confident that they did a thorough job in fixing a number of serious issues with my JD 2210 compact tractor. Everyone I dealt with on the phone and in person were friendly, knowledgeable and professional.
  • BM
    ben mcmahon
    Aug 3, 2023
    1.0
    Worst service period, never answer the phone, have to take equipment back multiple times for same problem, and most recent, have spent two days trying to get a service man to come out on site, but as normal fir john deere no one answers or returns calls, I promise you, will never buy another piece of equipment from ennis, possibly not john deere period at this rate, equipment breaks down more than get to use it

Frequently Asked Questions About United Ag & Turf

What products and brands does United Ag & Turf offer?

United Ag & Turf is an authorized dealership for John Deere, Frontier, Great Plains, Kuhn, Landoll, and Stihl®, offering a wide selection of farm and industrial equipment.

Where is United Ag & Turf located?

United Ag & Turf is located at 4839 N Interstate 45 Service Rd, Palmer, TX 75119, United States.