Business Details
About
Farm Equipment SupplierLawn Mower Repair ServiceLawn Mower StoreIndustrial Equipment SupplierTractor Dealer
United Ag & Turf is an authorized John Deere, Frontier, Great Plains, Kuhn, Landoll and Stihl® dealership with 48 locations to serve you throughout Texas, Oklahoma, New Mexico, and Arkansas.
www.UnitedAgandTurf.com
Location
Hours
Reviews
4.1
156 reviews
5 stars
107
4 stars
13
3 stars
5
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service received mixed reviews; while some praised the helpfulness and professionalism of staff, others reported poor communication and unresponsiveness.
Repair Quality
Many customers expressed dissatisfaction with the quality of repairs, citing issues that persisted after service and a lack of thorough diagnostics.
Sales Experience
The sales experience was generally positive, with several customers highlighting knowledgeable and attentive sales staff, particularly praising Justin Nabors.
Parts Availability
While some customers found the parts department helpful and well-stocked, others reported issues with incorrect parts and delays in receiving orders.
Warranty Issues
Several customers expressed frustration with warranty service, noting that their expectations were not met and that they faced challenges in getting issues resolved.
- PBPaula BrummettNov 6, 20255.0Zero lawnmower repaired pickup was convenient customer service was awesome work was done very fast
- ADAriah DeangeleSep 9, 20252.0I’ve been a loyal John Deere customer and appreciate the quality of your tractors. However, my experience with warranty service for my zero-turn riding lawn mover has been frustrating. When I contacted the service center about an issue covered under warranty, my tractor was not inspected and no assistance was provided. This has left me without a working tractor when I most needed it. I am disappointed, as I purchased this tractor with the expectation that the warranty would be honored. I hope John Deere will look into this matter and ensure that warranty services are handled promptly in the future.
- JGJohn GanterJun 19, 20255.0This is my second experience with United AG and Turf’s service department in Ennis, TX. Both times they were very professional and completed the requested repairs as quickly as possible. The latest repair was far more involved than the first one so it took longer but I am confident that they did a thorough job in fixing a number of serious issues with my JD 2210 compact tractor. Everyone I dealt with on the phone and in person were friendly, knowledgeable and professional.
- BMben mcmahonAug 3, 20231.0Worst service period, never answer the phone, have to take equipment back multiple times for same problem, and most recent, have spent two days trying to get a service man to come out on site, but as normal fir john deere no one answers or returns calls, I promise you, will never buy another piece of equipment from ennis, possibly not john deere period at this rate, equipment breaks down more than get to use it
Frequently Asked Questions About United Ag & Turf
What products and brands does United Ag & Turf offer?
United Ag & Turf is an authorized dealership for John Deere, Frontier, Great Plains, Kuhn, Landoll, and Stihl®, offering a wide selection of farm and industrial equipment.
Where is United Ag & Turf located?
United Ag & Turf is located at 4839 N Interstate 45 Service Rd, Palmer, TX 75119, United States.
What are the operating hours of United Ag & Turf?
United Ag & Turf is open Monday through Friday from 7:30 AM to 5:00 PM and closed on Saturdays and Sundays. The store is also closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
How can I contact United Ag & Turf for inquiries or support?
You can reach United Ag & Turf by phone at +1 972-878-9691 or visit their website at https://www.unitedagandturf.com/.
Does United Ag & Turf have an online presence on social media?
Yes, United Ag & Turf is on Facebook at https://www.facebook.com/242852072845134 and on Twitter under the handle @UnitedAgAndTurf.
What types of services does United Ag & Turf provide?
United Ag & Turf supplies farm equipment, lawn mower repair services, industrial equipment, and acts as a tractor dealer.
Are there any nearby fuel stations for convenient refueling when visiting United Ag & Turf?
Yes, nearby fuel stations include Castillo Fuel Stop, B & D Exxon, and Exxon, which can be convenient for customers who need to refuel while visiting United Ag & Turf.
What nearby automotive services are available around United Ag & Turf?
Around United Ag & Turf, customers can find Claxton's Auto Salvage and Wrecking Service, The Outlawz Towing & Recovery O.T.R, and Texas Fleet Specialists for automotive parts, towing, and truck repair services.
Are there any food and beverage stores or restaurants near United Ag & Turf?
Yes, nearby options include Spec's Wines, Spirits & Finer Foods for beverages and Arby's for fast food, ideal for grabbing a meal or refreshments before or after visiting United Ag & Turf.
What nearby businesses can assist with trailer needs near United Ag & Turf?
Customers looking for trailers can visit Crazy Trailer World of Ennis or Chuy's C-5 Trailers, both located nearby, offering trailer sales, repairs, and related services.