Mr. Maldonado started his career in the steel industry 28 years earlier working for Palmer Steel Supplies, Inc. as a steel shop helper. After Palmer Steel decided to close their rebar division in early 1991, Mr. Maldonado seized the opportunity to start out on his own.
Weekends are the only time available for my husband to do his projects, we came to reel steel in Edinburg and he brought with him a big heavy piece of metal from home to buy a metal bar in which he confirmed with someone there that they had advised him that they could cut the metal to the size he would need.
He gets there with heavy metal on hand the person there asked him :
What size do you need? My husband replied well that why I brought this so you could tell me?
This person working there did not know how to measure , my husband literally had to measure it for him, and asked for length and diameter that my husband also had to get for him.JUST TO TELL H IM OH WE DONT HAVE IT! Did not even offer to make a sell that they could order etc.,
Message to the owner get yourself employees that know your product of business!
LD
Lucy Dietz
Aug 31, 2025
5.0
Great store and staff!
LR
L Ramirez
Aug 22, 2023
5.0
Good service, good selection of materials, supplies, and tools.
RH
Rosalba De Hoyos
Dec 4, 2021
1.0
Arrogant and unprofessional service from the salesman to the cashier.
Specially the salesman “Juanito”. I was shocked the way he was speaking to a customer, in embarrassment I looked around to other salesman to see if someone would say something and come to the customer’s rescue; yet, everyone seemed to accept this man’s rude and condescending behavior.
As far as for my own experience, I was not helped with anything that I needed. As I explained myself for the items I was looking for, it seemed as I was speaking a foreign language, I attempted to speak to several salesman including the cashier as an effort to be assisted with what I needed, with no success I walked out of the building with a frustrated and helpless feeling that prompted me to write this review.
I wonder if upper management/owner is aware of this type of behavior and if so, what are they doing to correct it? Unless this behavior is part of their business model. If so, it is hard to believe how a business allows this type of customer service.
OC
Omar Cuevas
Jul 7, 2020
1.0
Really bad customer service, don't waste your time
Frequently Asked Questions About Rio Grande Steel limited
What types of products does Rio Grande Steel Limited offer?
Rio Grande Steel Limited offers sale and fabrication of reinforcing steel and related products, including building materials and equipment.
What are the business hours of Rio Grande Steel Limited?
The business hours are Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 1:00 PM. The business is closed on Sundays.
What is the history behind Rio Grande Steel Limited?
Mr. Maldonado started his career in the steel industry 28 years ago and established Rio Grande Steel Limited in 1991 following the closure of Palmer Steel's rebar division.
Where is Rio Grande Steel Limited located?
Rio Grande Steel Limited is located at 213 E Owassa Rd, Edinburg, TX 78542, United States.
How can I contact Rio Grande Steel Limited?
You can contact them by phone at +1 956-702-4434 or email at mirta@rgscas.com.
Does Rio Grande Steel Limited have an online presence?
Yes, they have a website at http://www.riograndesteel.com and a Facebook page at https://www.facebook.com/Rio-Grande-Steel-limited-122918034432576/.
Are there any gyms near Rio Grande Steel Limited where customers can work out?
Yes, nearby gyms include VICscosity Strength & Conditioning, Pound For Pound Boxing, Outlaws Personal Training, Edinburg CrossFit, River Rat Gym, Cheer Strike Edinburg, King Of The Court-956, Crossfit Rockkore, and Bio-Dynamic Athletics LLC.
What nearby stores are available for shopping or fashion needs?
Nearby shopping and fashion options include Glory to God women's clothing store and Merchandise at Discounted Prices discount store.
Are there any nearby restaurants or places to eat near Rio Grande Steel Limited?
Yes, Laredo Taco Company is a nearby Mexican restaurant where customers can dine before or after visiting Rio Grande Steel Limited.
What nearby services or contractors might customers find useful in the area?
Nearby services include The WashCrew Exterior Cleaning for roofing and cleaning, Gonzalez custom cabinets for home improvement, and Rudy's Custom Welding Beds for metal fabrication.