Chattanooga Tractor & Equipment

Reviews

• LC

  Lewis Clark

  3 days ago
  5.0
  Michael the sales rep was nothing but helpful from first call to delivery.. love the newhollan workmaster 60hp.the delivery guy was also a5 star.even the finance went smoothly.i have bought several tractors over the years this was the easiest transaction I have ever experienced.
• AT

  Alexander tercero

  Nov 11, 2025
  5.0
  Best service here in all of Chattanooga I exclusively shop here for anything including my machines. The service techs helped me load and strap my attachments down and made small talk made me seem right at home I’m proud to say I have purchased my machines here
• ET

  eduardo tercero

  Nov 11, 2025
  5.0
  Easily one of the best locations in Chattanooga to purchase anything; staff very knowledgeable, experienced, and outstanding. I had the opportunity to purchase a new 330 from them and when I will need to purchase more machines they’re the first thought. I was blessed out of all the shops here in Chatt I chose this one and if I had the chance to do it again I would and definitely will!
• CJ

  Chirstopher Jones

  Nov 7, 2025
  5.0
  Michael was awesome. I stopped in to check out the compact track loaders. He was there for all my questions but wasn't pushy or overbearing. We left that day knowing I would purchase from these guys. A few days later he was ordering my New Holland C337. Did everything over the phone and delivered it to me. Absolutely the best. Thanks for everything.
• SR

  Sean Richards

  Oct 21, 2025
  3.0
  I'd rather not give my opinion in a "star rating", but Google won't let me post a review if I don't. My 3 stars indicates that there was some good and bad in my experience. Below is my account of my experience with the purchasing and service department at Chattanooga Tractor & Equipment. I have purposely refrained from any opinion here. I will let you form your own opinion: In 2023, I bought a tractor from Landon at Chattanooga Tractor & Equipment. I also spoke with salesmen at Kubota and John Deere. I found Landon to be prompt to reply. He worked with me on the price and gave me a fair-trade price for my old tractor. I was very happy with his efforts and communication. In 2025, I contacted Landon about my 50h service of the tractor. I wanted to conduct the service myself (I live an hour from CTE). He told me to document the purchase of all of the items necessary to conduct the service. I did and subsequently conducted the complete 50h service (at 49h). I videoed the process. As evident from the number of hours I put on the tractor (approximately 25h/year), I do not use the tractor a lot. After the 50 h service, I had a lot of trees fall around my property. I used the tractor for about 10 h in one day. The next morning as I went out to use the tractor for a second day in a row, I noticed the lug bolts on the left rear tire had become loose and wallowed out the rim and the hub that the rim bolts to. The threads on the hub were stripped and the holes in the rim through which the bolts pass were very large. Both the rim and the hub would need to be replaced. At this point, the tractor had 79.9 h of use. I contacted Landon and he promptly referred me to Dane in the service department. Dane was also prompt to respond. On July 24, 2025 I brought the tractor in to Chattanooga Tractor & Equipment for what I hoped would be a warranty repair (the tractor is warrantied for 10 years). However, because I did not have proof that I torqued the wheels the morning of the 10 h workday, New Holland would not warranty the repair. Specifically, New Holland International said: “The Warranty department has denied the claim after looking at the pictures they deemed it operator negligence. The amount of hours on the machine indicate that the operator should have verified the torque of the lug bolts several times during the lifecycle of this machine. We were unable to facilitate the formation any plausible narrative leading towards defects in the materials, manufacturing of said materials, or the assemblage of parts that would have produced the results that are being observed. “ Chattanooga Tractor and Equipment estimated the cost to be $2769 to fully repair the issue. As a gesture of goodwill, CTE covered the parts and 1/3 of the labor. In the end I ended up paying $918.73, which was 4.6% of the original purchase price of the tractor. On September 16, 2025, the tractor was ready to be picked up. I gave CTE the opportunity to review and edit this review, but they chose to not do so. Stating: "I am neither confirming nor denying any statements"...

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