Business Details
About
Industrial Equipment SupplierManufacturerHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Industrial is a leading industrial supply chain service provider of PVF, MRO and specialized services, focused on helping customers solve challenges through quality people, quality products and quality processes. Our technical expertise, national footprint and extensive inventory help to reduce lead times, minimize downtime and increase productivity.
Location
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3.7
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- CDCassius DixonFeb 28, 20245.0This business offers excellent customer service and boasts a vast inventory to meet all your needs.
- TTTimothy TaylorApr 27, 20231.0Gate is open, Door says open 7am, Google says open 7am. Drove 45 min away to pick up parts I order the day prior and they are not open… now I have to wait. Wasting time for a job.
Frequently Asked Questions About Ferguson Industrial
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Industrial provide?
Ferguson Industrial is a leading industrial supply chain service provider specializing in PVF, MRO, and specialized services to help customers solve challenges through quality people, products, and processes.
What are the regular business hours for Ferguson Industrial in Columbia, SC?
The store is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are there any special holiday hours or early closings for Ferguson Industrial?
Yes, Ferguson Industrial closes early on December 24 and December 31, and is closed on November 27, December 25, January 1, and other specified holidays.
Who should I contact for after-hours emergency service or commercial water heater service?
For after-hours emergencies or commercial water heater full service delivery, please call (800) 217-9480.
How can I get help with ferguson.com if I have questions or need support?
You can contact the dedicated customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com, available Monday - Friday, 8 a.m. - 8 p.m. EST.
What payment methods are accepted on ferguson.com?
You can pay for purchases using Visa, Mastercard, and American Express credit cards on ferguson.com.
Does Ferguson Industrial offer financing for commercial purchases?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants via ferguson.com.
Where is Ferguson Industrial located in Columbia, SC?
The location is at 1200 Veterans Rd, Columbia, SC 29209, USA.
Which nearby building supply and industrial stores can I visit around Ferguson Industrial?
Nearby stores include Wolseley Industrial Group and Carter Lumber, which can be useful for additional building supply needs.
What nearby services might be useful for customers visiting Ferguson Industrial?
Customers might find Columbia Fire Rescue Station 8 for emergencies and Sunbelt Rentals for equipment rental needs nearby.
Are there recreational or attraction places close to Ferguson Industrial that customers might enjoy?
Palmetto Baseball Fields is a nearby attraction where customers can enjoy baseball before or after their visit.