Mixed reviews on customer service; some praised helpfulness while others reported rudeness and unprofessionalism.
Product Availability
Frequent issues with parts availability and discrepancies between phone inquiries and in-store stock.
Pricing
Customers noted fair pricing for scrap and parts, but some felt prices were inconsistent or too high.
Staff Attitude
While many reviews highlighted friendly and accommodating staff, there were notable complaints about rude interactions.
Cleanliness and Organization
The yard is generally described as clean and well-organized, contributing to a positive experience for many customers.
ZA
zaid akrem
Oct 10, 2025
1.0
Called to inquire about a sunroof, they said it’s 400 but it’s not tested, asked them to get it tested because im an hour away, 2 weeks later it’s still not tested, finally I gave up and said I’ll come pick it up so they called me back saying it’s 750 not 400 they wasted my time! Very disappointed I’m glad I didn’t drive up there for it.
JB
Jamie Buckson
Aug 13, 2025
5.0
I have had one transaction with Miamitown and I found the customer service to go above and beyond what was expected after we ran into a slight problem. I will definitely be using them in the future. Thanks Aimee.
TH
Twanna Howard
Jul 14, 2025
5.0
Very nice 🫶🏾
NM
Nick Meyer
Jun 9, 2020
5.0
Its clean, easy and the people and service is excellent