Rome Health's Outpatient Lab at Chestnut Commons provides convenient access to testing with an order from your provider.
Appointments
Most lab tests are performed on a walk-in basis and do not require an appointment. The exceptions include: three-hour glucose tolerance test or drug screening. Your doctor’s office can make the arrangements or you can call Centralized Scheduling at 315.338.7338.
Please remember to bring the doctor’s order for your lab work with you to the collection center.
Fasting
For accuracy, many lab tests require that you do not eat or drink for a specified time period before the blood or urine specimens are collected. Please follow your doctor’s instructions concerning fasting.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.