We have helped many homes and business owners improve the aesthetic and functionality of their homes or build contemporary staircases. We work closely with contractors, builders, architects, and other professionals who need a specific style of staircase fabrication. Contact us today!
love our new outdoor step and railing -- didn't realize how much I hated the front porch until we redid it. Now we sit out there every evening with a glass of wine before dinner. Everybody compliments us on our beautiful stainless steel design -- Todd was a great help!
SG
Steven Guzman
Mar 18, 2024
1.0
We order a s stainless steel spiral staircase, sometime last year. Over the months welds began to break along the banister and handrail, the underneath part the banister and handrail were grind it down so much that the screw couldn’t even have a thread to hang onto loose and able to remove. As you see the list can go on down to the powder coating and the delivery. Coat was very unprofessional and fingerprints and scratches and anything you can think of possible. And then, of course, to top it off the delivery was delayed about 6 1/2 weeks therefore putting the hole construction site on hold and that area. Wouldn’t recommend for any kind of superior job maybe for something simple I would recommend..
BR
Brianna Ramos
Nov 13, 2023
1.0
Powder coat was unprofessional welds were very unprofessional and grinds were noticeably unprofessional
Nice people but everything was just terrible. Cables for railings took 4 tries to get right. Would not recommend and will never use as a contractor again.
Delivery was late and costed us money when they take deposit but give terrible work. More of a hobby shop.
LH
Linda Habgood
Jan 10, 2018
5.0
Cannot say enough great things about Acadia and their attention to detail and craftmanship. Highly recommend.
RW
R W
Jun 12, 2016
1.0
We have experienced delays after delays on promises to get back on shop drawings and deliver the stairs. While we like Todd and think he's a really personable guy, we are now over 6 weeks late and this has impacted our construction delivery. We're going to give them one more chance to get this right before we take this to court.
We ship our modern and contemporary staircases by common carrier. It is an insured freight liner. Each stair is banded to a custom-made skid. Railings are wrapped in foam, shrink wrapped and banded to custom-made skids as well.
o Shipping to most of the Eastern seaboard typically takes 3-5 days.
o Mid-Western states may see 5-8 days in transit.
o Pacific states may see a week or more in transit.
Stairs are also available for pickup at our shop. In this instance, we will provide minimal packaging material. Client must secure the load for travel.
Can We Ship to Canada?
Yes, we ship our modern and contemporary stairs to Canada. We can arrange for customs broker or you can arrange for customs broker.
How Long Does the Typical Staircase Design Project Take?
The design phase of every project will vary widely. Some clients plan months or years in advance of the building project; most clients take at least a few days or weeks.
o Once you decide the stair you would like us to make and place a 50 percent deposit, shop drawings typically go out within 2-3 days. More complicated drawings can take a week. Shop drawings must then be signed and returned.
o When shop drawings are signed and returned, our fabrication schedules can be as few as 4 weeks. Most stairs take 6-8 weeks to fabricate; some take 10+ weeks.
o After the stair is completed and paid in full, it can be picked up or shipped. Shipping to most of the Eastern seaboard takes about 3-5 days. Mid-Western states may see 5-8 days and Pacific states may see a week or more in transit.
Clients will take a broad range of times to install and finish stairs.
o If there are no special details or trim work, most clients can install a stair within a day or two.
o Some clients may get the basic structure of the stair put up in a few hours, but it takes several weeks before they are ready to put on the treads, railings and other finishing touches.
Do We Design Commercial Staircases?
Yes. For commercial projects we will work alongside of and at the direction of your architect, engineer and interior designer.
We can make general recommendations for style and connection points, but the design, usage and code compliance is the responsibility of the purchaser.
What Types of Finishes are Available?
Most of our modern and contemporary staircases come primed black. If you will be going to a lighter finish color, we can also prime gray or red-oxide.
At special request, we may be able to provide:
o Steel stair mill finish
o Clear coating
o Finish paint
o Blackened steel
o Patinas such as pewter
o Gun-bluing
o Powder coating
o Hot dip galvanizing
o Much more
Stainless steel projects are usually provided with a brushed finish, but we also offer stainless steel in mill finish, and glass bead blast or mirror finish for some projects.
Aluminum stairs can be mill finish, primed or powder coated.
Our wood treads and railings come natural and must be sealed or stained by others.
How are Acadia Stairs' staircases typically shipped?
Staircases are shipped by common carrier as insured freight. Each stair is banded to a custom skid; railings are foam wrapped, shrink wrapped, and banded. Shipping takes 3-5 days to the Eastern seaboard; longer to other regions. Pickup is also available with minimal packaging, requiring customers to secure the load.
Can Acadia Stairs ship to Canada?
Yes, Acadia Stairs can ship modern and contemporary stairs to Canada. Customers can arrange their own customs broker or have Acadia Stairs arrange one for them.
What is the typical timeline for a staircase design project at Acadia Stairs?
The design project timeline varies. After a 50% deposit, shop drawings are sent within 2-3 days, possibly a week for complex designs. Fabrication takes 4-8 weeks, sometimes more. Installation varies, often a day or two without special details.
Does Acadia Stairs design commercial staircases?
Yes, they work with architects, engineers, and interior designers on commercial projects, providing style and connection recommendations. Code compliance and design are the purchaser's responsibility.
What finish options are available for staircases at Acadia Stairs?
Finishes include primed black, gray, or red-oxide. Special finishes may be steel mill finish, clear coating, paint, blackened steel, patinas, powder coating, galvanizing, and more. Stainless steel finishes include brushed, mill, bead blast, or mirror. Wood treads/rallings come natural.
What are the operating hours of Acadia Stairs?
Acadia Stairs is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The business is closed on Sunday.
What payment options does Acadia Stairs accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Which nearby contractor can assist customers at Acadia Stairs with additional building services?
Lisikatos Construction, located nearby, offers contractor and construction services that customers might consider for complementary building projects.
Where can customers find home improvement materials close to Acadia Stairs?
Affordable Granite and Cabinetry is a nearby home improvement store and contractor specializing in countertop installation, making it convenient for customers working on related projects.
What nearby amenities might customers visit when they come to Acadia Stairs?
Customers can visit Hannaford Supermarket and Hannaford Pharmacy nearby for grocery and pharmacy needs, or enjoy a meal at Nicola's Italian Restaurant & Catering, all conveniently located near Acadia Stairs.