Kimball Midwest is a family-owned, national distributor of maintenance, repair and operations (MRO) products that has been providing superior products and superior service since 1923. It is a major force in the industrial maintenance aftermarket with unlimited growth potential. The company services sales reps and end-use customers from its corporate office and distribution center in Columbus, Ohio, and from distribution centers strategically located in Dallas, Texas; Newtown, Connecticut; Reno, Nevada; and Savannah, Georgia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.