Business Details
About
Industrial Equipment SupplierManufacturerHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Industrial is a leading industrial supply chain service provider of PVF, MRO and specialized services, focused on helping customers solve challenges through quality people, quality products and quality processes. Our technical expertise, national footprint and extensive inventory help to reduce lead times, minimize downtime and increase productivity.
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Hours
Frequently Asked Questions About Ferguson Industrial
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Industrial offer?
Ferguson Industrial provides industrial supply chain services including PVF, MRO, and specialized services with a focus on quality people, products, and processes to solve customer challenges.
What are the regular business hours for Ferguson Industrial in Winston-Salem, NC?
Ferguson Industrial is open Monday through Friday from 7:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is Ferguson Industrial open on holidays?
Ferguson Industrial is closed on major holidays including November 27, December 24, December 25, December 31, and January 1.
How can I get emergency after-hours support or water heater service from Ferguson Industrial?
For after-hours emergencies or commercial water heater full-service delivery, call Ferguson Industrial at (800) 217-9480.
How do I contact Ferguson Industrial customer support?
You can reach customer support by calling 888-222-1785 or emailing customer.support@ferguson.com, Monday through Friday from 8 a.m. to 8 p.m. EST.
Can I pay with a credit card on ferguson.com?
Yes, Ferguson accepts Visa, Mastercard, and American Express for purchases on ferguson.com.
Does Ferguson Industrial offer commercial financing?
Yes, financing is available through GreatAmerica Financial for qualified applicants to support commercial purchases.
Are there any nearby dining options if I visit Ferguson Industrial?
Yes, nearby restaurants include Oaxaca Mexican Grill, North Point Grill, and City of GOLD lounge and bar, offering Mexican, American food, and cocktails respectively.
What lodging options are near Ferguson Industrial for out-of-town customers?
Nearby hotels and motels include HomeTowne Studios, Crossland Economy Studios, Extended Stay Hotels, HomeTowne Studios Winston-Salem - University Pkwy, and Residence Inn by Marriott Winston-Salem University Area.
Are there any nearby services related to employment or business if I visit Ferguson Industrial?
Nearby business services include Kelly Services Inc. (employment agency) and RJ Young (corporate office), which could assist with employment or business needs.