Brand Certified
United Rentals – Customer Equipment Solutions
4.2(12 reviews)
Certified by United Rentals – Customer Equipment Solutions • Mar 01, 2026
Business Details
4501 Equipment Dr, Charlotte, NC
28269-5012, United States
Certified by United Rentals – Customer Equipment Solutions • Mar 01, 2026
(704) 599-0113
Certified by United Rentals – Customer Equipment Solutions • Mar 01, 2026
https://www.unitedrentals.com/locations/nc/charlotte/equipment-service-maintenance/20f
Certified by United Rentals – Customer Equipment Solutions • Mar 01, 2026
About
Certified by United Rentals – Customer Equipment Solutions • Mar 01, 2026
Machine ShopEngine Rebuilding Service
The owned equipment on your worksite should be in top operating condition. Our Customer Equipment Solutions team specializes in customer-owned equipment repair and service in the field and onsite, so you can protect your investment; safeguard your employees; and meet ANSI, OSHA, and CSA requirements. Equipment types include: boom lifts, scissor lifts, forklifts, compressors, generators, light towers, backhoes, utility vehicles, welders, mini-excavators, and skid-steers. Our certified service technicians can perform inspections, preventative maintenance, on-demand repairs and part replacement on your owned equipment. Please visit your nearest United Rentals location for your service needs today.
Location
Certified by United Rentals – Customer Equipment Solutions • Mar 01, 2026
United Rentals – Customer Equipment Solutions
4501 Equipment Dr, Charlotte, NC
28269-5012, United States
Hours
Certified by United Rentals – Customer Equipment Solutions • Mar 01, 2026
Reviews
4.2
12 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
1
1 star
1
- WJwayne jordanSep 20, 20225.0I had spoken with several rental companies that had this dehumidifier for rent. I then called United and spoke with Burto, after our conversation I decided to go with these guys. He took the time to help me and that's why I chose them. I also reserved another piece of equipment to be picked up the following week.
- JSJohn Gates SrJul 19, 20213.0Equipment was not 100% ready for use. I rented this for 1 day 9:30 AM to 9:30 am and we used it for one load and the battery was not charged enough to raise the bed of the trailer, I had to send another truck with a battery just to empty the trailer and return it to United we only had it for about 3 to 4 hrs. We finished the job by loading into the bed of our pickup truck and taking it to the landfill.
- JCJames CooperAug 6, 20172.0Tiny yard,and slow service.Better off spending the couple extra dollars and going to Cat
Frequently Asked Questions About United Rentals – Customer Equipment Solutions
Does this location provide owned equipment repairs?
Yes, this location offers repairs, maintenance, service, and parts for customer-owned equipment.
What kind of repairs and service does this location provide for owned equipment?
Preventative maintenance, inspections, oil changes, breakdown repairs, and re-condition services from certified technicians.
What kind of owned equipment does this location repair and service?
Scissor lifts, boom lifts, forklifts, excavators, track & wheel loaders, compressors, generators, and heaters.
What are your branch hours?
Our branch is open during the hours posted at our physical location. If you need assistance outside of these hours, you can call the branch directly and be connected to our after-hours call center. You can also find our 24/7 support number on our website for emergency assistance.
What types of equipment does United Rentals – Customer Equipment Solutions service and repair?
They service and repair boom lifts, scissor lifts, forklifts, compressors, generators, light towers, backhoes, utility vehicles, welders, mini-excavators, and skid-steers, among others.
Does this location provide repairs for customer-owned equipment?
Yes, they offer repairs, maintenance, service, and parts for customer-owned equipment both in the field and on-site.
What types of repair and maintenance services are available at this location?
Services include inspections, preventative maintenance, on-demand repairs, oil changes, breakdown repairs, re-condition services, and part replacement by certified technicians.
What are the branch hours for United Rentals – Customer Equipment Solutions?
The branch is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays. They are also closed on specific holidays such as Thanksgiving and Christmas.
Is there support available outside of regular business hours?
Yes, customers can call the branch directly to be connected to the after-hours call center. A 24/7 support number is also available on their website for emergency assistance.
Do you offer pickup and delivery services for equipment maintenance?
Yes, pickup and delivery services are available along with onsite or in-shop repairs and 24/7 emergency service.
Which cities are included in the service area for United Rentals – Customer Equipment Solutions?
They serve Charlotte, Concord, Gastonia, Rock Hill, Huntersville, Matthews, Indian Trail, Mint Hill, Cornelius, Mooresville, Kannapolis, Monroe, Denver, Belmont, Mount Holly, Stanley, Clover, Harrisburg, Waxhaw, and Fort Mill.
What nearby equipment rental or repair businesses are close to United Rentals – Customer Equipment Solutions?
Nearby businesses include Herc Rentals, Hertz Equipment Rental, Ame, Sunbelt Rentals, and Sunbelt Rentals, providing customers with additional rental and repair options.
Are there convenient nearby gas stations for customers visiting United Rentals – Customer Equipment Solutions?
Yes, several gas stations are nearby, including Marathon, Kangaroo Express, Shell, 7-Eleven, and Circle K, which customers can use before or after their visit.
What other automotive or industrial services are available near United Rentals – Customer Equipment Solutions?
Nearby services include automotive repair shops like Red Line Auto Services and Garage Guys, truck repair centers like Charlotte Truck Center and Excel Truck Group, as well as welding services like 504 Welding Services LLC.
Brand Certified Facts from United Rentals – Customer Equipment Solutions
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