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Industrial Equipment SupplierManufacturerHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Industrial is a leading industrial supply chain service provider of PVF, MRO and specialized services, focused on helping customers solve challenges through quality people, quality products and quality processes. Our technical expertise, national footprint and extensive inventory help to reduce lead times, minimize downtime and increase productivity.
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Frequently Asked Questions About Ferguson Industrial
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Industrial provide?
Ferguson Industrial offers PVF, MRO and specialized industrial supply chain services focusing on quality people, products, and processes to reduce lead times and downtime.
What are the operating hours for Ferguson Industrial in Charlotte, NC?
The facility is open Monday through Friday from 8:00 a.m. to 5:00 p.m. and closed on weekends, with early closing on 12/24 and 12/31.
How can I get after-hours emergency service or will call support?
For after-hours emergency, will call, and commercial water heater full service delivery, please call (800) 217-9480.
How do I contact customer support for help with ferguson.com?
You can reach the customer support team at 888-222-1785 or email customer.support@ferguson.com Monday to Friday, 8 a.m. to 8 p.m. EST.
Can I pay with a credit card on ferguson.com?
Yes, Ferguson.com accepts Visa, Mastercard, and American Express for purchases.
Does Ferguson Industrial in Charlotte offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
Where is Ferguson Industrial located in Charlotte?
The address is 11806 Goodrich Dr, Charlotte, NC 28273, United States.
What are some nearby industrial equipment and service providers to Ferguson Industrial?
Nearby businesses include Wolseley Industrial Group, American Suessen Corporation, EFCO USA, and Terex Services, which may provide complementary services or products.
Are there any nearby freight and cargo services around Ferguson Industrial?
Yes, Curtin Trucking and Drainage, Pax Industries, and Big Sky Fulfillment are nearby freight and cargo service providers.
Are there local amenities near Ferguson Industrial where customers can grab food or supplies?
Customers can visit nearby bakeries such as Mommom's Bakery and Bun Appetit, or office supply stores like Staples.