Al's Oil Service has been keeping Shrewsbury, MA homes warm and cozy for more than six decades. As a family-owned business, we understand how important reliable heating oil and personalized service are to local homeowners. Our experienced team is dedicated to providing dependable fuel delivery, responsive furnace repairs, and support for oil storage tanks so your system runs safely and efficiently. We also offer HVAC work to keep your home comfortable year-round, giving you more than just quality service because you gain lasting peace of mind.
First time customer. Wonderful experience. Thank you for my first delivery today!
SO
Susan T Ouellette
Feb 27, 2026
5.0
I had to come on today for many reasons. First and foremost, I wanna thank Al’s Oil for all the assistance that they have given me over these past few months. My Oil tank Needed to be replaced and Al’s oil was on top that immediately. They came gave me a quote and it was taken care of. Last night, my furnace stopped working. I contacted Al’s Oil this morning spoke to an amazing woman and by 10 o’clock I had Matt here helping me with my furnace. Matt was amazing. Truthfully he came in went downstairs. Checked my furnace. My thermostat everything. He showed me some pictures Of what my filters and things looked like And it wasn’t good. My oil was not red. It was black and Let’s just say that Oil was not from Al’s Oil it was delivered from a parent company.
Matt checked out the whole system Changed the filter And a few other things And now it seems to be working wonderfully.
Matt, I can’t thank you enough for all you did to help me with my heat. Als Oil thank you so much for being Someone who cares about your customers. If you’re looking for an oil company, I highly suggest Al’s Oil. Have a great day, everyone. 🫶
SM
sue madden
Feb 18, 2026
1.0
check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN RESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE!
I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away!
you guys are the worst oil company an so rude tammy is beyond rude an makes no sense seeing tammy said it goes by what they wrote not what they say in person even tho its on my ring camera. but we already found a new amazing oil company that doesnt play games an is honest an respectful unlike your company tammy need a new job not to tell me she cant go off what i said even tho it happened in front of my ring camera tho none of your techs write accurate notes. so i will let everyone i know to never use your company unless they enjoy rude customer service where you get yelled at! so no need to reply to my updated review seeing you wasted my families time with all the lies an no respect!
SP
Scott Pelletier
Feb 7, 2026
5.0
I recently had Al's Oil Service install a new furnace in my home, and the entire experience was outstanding. The team did meticulous work from start to finish. The pipe layout was clean, efficient, and thoughtfully done, with clear attention to detail that you don't always see.
What really stood out was how great they were at communicating. They took the time to walk me through all the new equipment, explaining how everything worked, what the upgrades meant for efficiency and reliability, and answering all my questions without rushing. It made me feel confident and informed about the investment.
Professional, respectful crew who left the workspace spotless.
YH
Yassine El hamiz
Feb 7, 2026
5.0
I Called last night for an emergency oil delivery and it was done in one hour with a fee which is acceptable on a cold night with a 3 weeks old baby. Thank you Al’s and thank you to my friend on the phone and of course the delivery driver.
Our minimum delivery amount is 150 gallons. For optimal safety and efficiency, we recommend placing an order when your tank gauge reads between 3/8 and 1/4 full. This recommendation is based on a standard 275-gallon tank capacity.
Do you offer any [ guarantees / warranties ] for your work?
Al's Oil Service is committed to customer satisfaction. Please contact our office for specific information about our guarantees and warranties on our products and services.
What is the percentage of biofuel in your heating oil?
In compliance with Massachusetts state regulations, our heating oil contains 5% or less biofuel. We do not add or blend any additional biofuel to our product. Our customers can rely on us to provide high-quality heating oil that meets all state requirements.
Do you provide emergency deliveries and service?
Yes, we offer emergency runout deliveries and burner service for our existing customers. Please be aware that additional fees may apply for these emergency services.
Do you offer payment plans and lock-in pricing?
We provide a 10-month budget contract and oil payment plan, as well as a fixed price pre-purchase contract. Our plans typically begin in July, so we encourage customers to contact us in early summer. Given the volatility of oil prices, as evidenced by the $120 per barrel cost in summer 2022, we recommend reaching out to us to discuss our affordable service options.
What is the minimum delivery amount for fuel oil at Al's Oil Service?
The minimum delivery amount is 150 gallons. For best results, order when your tank gauge reads between 3/8 and 1/4 full, based on a 275-gallon tank.
Does Al's Oil Service offer guarantees or warranties on their products and services?
Yes, Al's Oil Service is committed to customer satisfaction. Please contact their office for detailed information regarding guarantees and warranties.
What is the biofuel content in the heating oil provided by Al's Oil Service?
Their heating oil contains 5% or less biofuel in compliance with Massachusetts state regulations, with no additional biofuel blended.
Does Al's Oil Service provide emergency deliveries and burner services?
Yes, they offer emergency runout deliveries and burner service to existing customers, with additional fees applicable for emergency services.
Are payment plans and lock-in pricing options available at Al's Oil Service?
Yes, they offer a 10-month budget contract, oil payment plans, and fixed price pre-purchase contracts, typically starting in July. Contact them early summer for details.
What are the regular business hours of Al's Oil Service?
Al's Oil Service is open Monday through Friday from 8 AM to 5 PM, and closed on Saturdays and Sundays. They also provide 24-hour emergency service and seasonal Saturday service.
What payment options does Al's Oil Service accept?
They accept payment by cash, check, Discover, MasterCard, and Visa.
Where is Al's Oil Service located?
They are located at 307 Hartford Tpke, Shrewsbury, MA 01545, USA.
What nearby places can customers visit around Al's Oil Service?
Nearby, customers can visit Flynn's convenience store and gas station, Dunkin' for coffee and snacks, and Brody's Diner for meals. These locations provide convenient stops before or after your service appointment.
Are there automotive-related services near Al's Oil Service?
Yes, nearby automotive services include Transtar Industries (auto repair and body shop), Shrewsbury Sport Motors (car dealer and parts), and Best Auto Body (auto body shop). Customers can address vehicle needs conveniently when visiting Al's Oil Service.
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