Luzo Fuel

Reviews

• BC

  Branden Costa

  Nov 17, 2025
  5.0
  First time homeowner and my first time living in an oil-heated historic home — so I’m learning. I’m writing this the day of my first delivery, which is a Monday. I thought it would be important to mention the customer service experience first. I called on Friday (3 days ago) to schedule my first order to fill the tank. I explained that I was unfamiliar with the process and was a first time homeowner. The person I spoke to on the phone was very professional and assisted me with a genuine tone of care and kindness. I didn’t detect a whiff of judgement, which was appreciated. She helped me find my oil tank’s capacity, estimate the volume needed, and project the estimated top-up cost. She gets 5 stars from me — although, I didn’t catch her name (sorry!) I called in the day of the delivery to confirm the time — its hard for them to know when they’ll get to your house along their route for that day, but they were able to let me know my place along the route and that the delivery would happen in the afternoon. I think her name was Pauline. Pauline called back 30 minutes before Chad was due to arrive so I could be ready to show him the two oil tanks I have. Pauline gets 5 stars. Chad was on-time, very polite, and definitely seemed to know what he was doing. He made sure to differentiate from my tenant’s tank and my tank, inspected the tanks for leaks and other signs of damage or improper installment, then proceeded immediately with the fill-up. Not a drop of oil was spilled. He put a copy of the bill in my mailbox so I could stay out of the cold and then he was on his way to his next stop. Chad also gets 5 stars. Luzo Fuel earned my business on day 1 and will get a call from me again when it’s time to fill-up once more. 10/10, would recommend.
• CN

  Clarissa Nicely

  Apr 3, 2023
  5.0
  The gentleman at this gas station and auto repair are the most generous and kind hearted men. They bend over backwards to help you. They always have a smile on their faces when pumping gas. And the owner is fabulous. Always in a good spirits and always willing to help. Thank you!!!
• US

  Ursula Da Silva

  Dec 20, 2022
  5.0
  Great people and Company

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