Frequently Asked Questions About Charlton Oil & Propane Company
Do You Have a Minimum Delivery Policy for oil?
Yes, our minimum delivery of heating oil is 100 gallons. Any delivery under 100 gallons comes with an additional fee of $35.
Is There a Minimum Delivery for Propane?
We require all propane tanks be filled at time of order
I Own My Propane Tank. Will You Deliver?
If you provide proof of ownership – like an invoice – we will deliver. At that time, our driver will perform a five-point safety check. If the check fails, the driver won’t be able to make the delivery.
Do You Offer Locked-In Rates or a Pre-Buy Program for propane?
We don’t lock in customers for a specific price, nor do we offer pre-buy options. You may work out an informal budget, but we’ll need enough money to cover a delivery prior to one being made.
Do you Accept Fuel Assistance?
Yes. First, you must qualify for the program and apply through the proper office. The programs we accept are found on our Customer Resources page.
What’s Your Oil & Propane Delivery Schedule?
We aim for next-day deliveries. At times, depending on the weather, it may take up to three days. Call us and one of our customer service representatives can tell you what our current schedule is.
What Happens if I Run Out of Heating Oil?
Don’t worry. We provide a same-day delivery option at an additional charge. If you need us to restart your system, the delivery driver can prime your burner (depending on the type of unit) for a fee. Someone must be at home at the time of delivery for us to provide this service. If the driver is unable to start your unit, contact us for service.
What is the minimum delivery amount for heating oil at Charlton Oil & Propane Company?
The minimum delivery for heating oil is 100 gallons. Deliveries under 100 gallons incur an additional $35 fee.
Is there a minimum delivery requirement for propane?
Yes, all propane tanks must be filled at the time of order with no partial fills.
Will Charlton Oil & Propane Company deliver propane if I own my tank?
Yes, if you provide proof of ownership such as an invoice. A five-point safety check will be done before delivery, and if it fails, delivery will be declined.
Does Charlton Oil & Propane Company offer locked-in rates or pre-buy programs for propane?
No, they do not offer locked-in prices or pre-buy options. You can arrange an informal budget, but full payment must be made prior to delivery.
Are fuel assistance programs accepted by Charlton Oil & Propane Company?
Yes, they accept approved fuel assistance programs. You must qualify and apply through the proper office. Accepted programs are listed on their Customer Resources page.
What is the typical delivery schedule for oil and propane?
Deliveries are typically made next-day, but depending on weather conditions, it may take up to three days. Contact customer service for current scheduling.
What should I do if I run out of heating oil?
Charlton Oil & Propane offers same-day delivery for an additional charge. The driver can also prime your burner for a fee if someone is home during delivery.
What are the business hours for Charlton Oil & Propane Company?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends. Calls are answered 24/7.
What nearby automotive services can I find near Charlton Oil & Propane Company?
Nearby, you can find several automotive services including Patriot Buick GMC, McGee GMC of Charlton, and McGee GMC Service Center, useful for vehicle sales and repairs.
Are there local dining options near Charlton Oil & Propane Company for customers to visit?
Yes, Zorbas Pizzeria Tavern, a Greek restaurant, is nearby, providing a convenient dining option before or after your visit.
What recreational or wellness facilities are close to Charlton Oil & Propane Company?
Health is Wealth/Invest in You gym and Capen Hill Nature Sanctuary are nearby for fitness and outdoor activities customers might enjoy.