Trojan Oil provides heating oil delivery and service throughout Brockton and the South Shore area. If you are uncertain whether your location falls within our service area, please contact our office or visit our website for confirmation.
How do I place an order for heating oil?
Orders can be placed via telephone, through our website's online ordering system, or through our automatic delivery program if you are enrolled. We recommend ordering in advance, particularly during winter months, to ensure timely delivery.
What is automatic delivery and how does it work?
Our automatic delivery service utilizes a tank monitoring system that allows us to schedule deliveries based on your usage patterns. This eliminates the need for you to monitor your tank levels or make phone calls, ensuring you never experience an oil shortage.
Do you offer heating system service or repairs?
Our certified technicians are equipped to provide routine maintenance, diagnostic services, and repairs for most oil heating systems, including both boilers and furnaces.
How can I improve my heating oil efficiency?
Heating efficiency can be improved by: arranging annual system maintenance, maintaining your tank at minimum quarter capacity, eliminating drafts and enhancing insulation, and installing a programmable thermostat.
What payment options do you offer?
We generally accept credit cards, debit cards, and checks. Please contact our office for information about currently available payment methods.
What should I do if I'm running low on oil?
When your oil level reaches quarter tank or below, contact Trojan Oil immediately. Low oil levels can lead to system complications, and may require urgent delivery services.
What happens if I run out of heating oil?
Should you run out of oil, our team can provide delivery and assist with system restart. Some situations may require additional service such as bleeding air from lines or equipment reset procedures.
Do you provide emergency or after-hours service?
Emergency service is available for no-heat situations. Please note that service calls during evenings, weekends, or holidays may incur additional fees.
How often should my heating system be serviced?
Annual maintenance is recommended to enhance system efficiency, prolong equipment lifespan, and prevent unexpected breakdowns. Many clients opt for our service or maintenance plans for ongoing protection and peace of mind.
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