The majority of the negative experience associated with this purchase was primarily directed towards John Deere Financial. This has undoubtedly been one of the most frustrating experiences I have ever encountered when purchasing an item, let alone a new riding mower. I had traded in a nearly brand-new Badboy zero-turn mower that I owned. My intention was to purchase a John Deere X570. I informed them that I desired $4,500 for my trade-in. However, they offered me only $3,500, which was the amount I still owed. Reluctantly, I agreed to the terms. All the necessary paperwork was signed, and the mower was delivered. I was able to mow half of my lawn with the new mower.
After the weekend, I received an email from John Deere Financial in Knox requesting additional information, specifically the loan I had originally obtained to purchase the zero-turn mower. It is important to note that my trade-in was financed through an unsecured loan and was fully paid for in cash.
John Deere Financial requested a document from my bank confirming that the loan I had taken out was for the mower. This request seemed unnecessary, but I complied. They were unwilling to pay me directly or to the financial institution without providing more documentation, despite the fact that there was no lien on the trade-in and it had been fully paid for in cash.
A receipt was provided.
Despite these facts, John Deere Financial still required additional information that was impossible for me to provide, leading them to come back today to pick up the mower and return my zero-turn mower. This situation is utterly absurd. I will never recommend John Deere Financial or this particular location again, as while John Deere may have been unreasonable, this could have easily been resolved if the manager had chosen to act appropriately. As you can clearly see the motor I was trading in was like new.
DB
Debra Bradley
Jun 11, 2024
5.0
Great john deere place
DR
DC R
May 24, 2022
5.0
Always willing to help and a great place to get the tractor serviced.
Frequently Asked Questions About GreenMark Equipment
What are the operating hours of GreenMark Equipment?
GreenMark Equipment is open Monday to Friday from 7:00 AM to 6:00 PM and on Saturdays from 7:00 AM to 3:00 PM. It is closed on Sundays.
Where is GreenMark Equipment located?
GreenMark Equipment is located at 3920 E 200 N, Knox, IN 46534, USA.
What products does GreenMark Equipment offer?
GreenMark Equipment offers a variety of products including Riding Lawn Mowers, Zero Turn Mowers, Lawn Tractors, Gator Utility Vehicles, Compact Utility Tractors, John Deere Parts, and various farming equipment like Combines, Planters, and Balers.
Which brands are available at GreenMark Equipment?
GreenMark Equipment features products from the John Deere brand.
What services does GreenMark Equipment provide?
They provide services such as Lawn Mower Repair and Maintenance, Gator and Tractor Repair, Combine Repair, Equipment Service, and have a dedicated Parts Department.
How can I contact GreenMark Equipment?
You can contact GreenMark Equipment by calling their main phone number at +1 574-772-3533.
Where can I find more information about GreenMark Equipment online?
Visit their official website at https://www.greenmarkequipment.com/ or follow them on social media platforms including LinkedIn, Facebook, Instagram (@greenmarkequipment), and Twitter (@GreenMarkEquip).
What nearby places can I visit when going to GreenMark Equipment?
Near GreenMark Equipment, you can visit the John Deere recreational vehicle dealer for additional equipment options, or enjoy a meal at Enthuse AT, an Asian restaurant nearby. For banking needs, 1st Source Bank is also close by.
How can nearby places help me when visiting GreenMark Equipment?
Nearby places such as 1st Source Bank can assist with financial services, while options like Enthuse AT provide convenient dining before or after your visit. The nearby John Deere dealer can offer complementary equipment and support.
Are there any government or service offices near GreenMark Equipment?
Yes, the Starke County Road Superintendent office is located nearby, providing government and public services relevant to the community around GreenMark Equipment.