House Of Glass

Reviews

• SR

  Sally Rice

  Sep 6, 2025
  5.0
  I asked a friend to recommend someone to replace the garden window which had moisture in between the panes. His response was immediate, House of Glass in Elmhurst! My mom's house is in Schaumburg. I called them and Drew was out within one day to measure and write an estimate. I received the estimate, paid the deposit and the glass was ordered a day later. Less than two weeks later Brian and Tony arrived with the new glass. They were courteous and extremely careful. Brian reassured mom throughout the process. Tony cleaned the frame of all the old caulk. The two men worked well together to remove and replace the glass and it was completed within a short time. Tony took the time to clean all of the glass on the outside and Brian cleaned up the glass on the inside. It looks great! Brian and Tony worked well together and left my mom feeling comfortable with work well done.
• VM

  Viri Martínez

  Aug 25, 2025
  5.0
  I had this anniversary gift idea to turn an empty Grey Goose bottle into a vase, but no clue how to make it happen. After posting about it in a community forum, Matt reached out and assured me they were able to make it happen. After taking it in, Melanie’s excitement for the project was so genuine and welcoming, it felt like she was just as invested in my little vision as I was. The final vase turned out even better than I imagined. If you’re ever looking for someone who can take a creative idea and actually make it real, I can’t recommend them enough. Thank you again for turning a random wish into something so special. I’m beyond grateful!
• AW

  Angela Wieczorek

  Aug 15, 2025
  5.0
  I couldn’t be more impressed with the service I received. From the moment I made the call, the experience was seamless. Someone came out the very next day, and the windows were installed quickly and efficiently. The professionalism of the team was top-notch - they were courteous, knowledgeable, and respectful of my home. What truly stood out was the craftsmanship. Every detail was handled with care, and the quality of the installation exceeded my expectations. It’s clear this company takes pride in their work and values customer satisfaction. I highly recommend them to anyone looking for reliable, high-quantity window installation.
• JH

  Jim Holland

  Aug 6, 2025
  1.0
  I had glass replaced in a frame. The frame was bowed and no longer fit the glass when I received it. I attempted to install the glass but it would not fit. I had to return to have the frame corrected. I was told they would have it ready the same day. I received a call at 4:57PM, they close at 5:00 PM, letting me know the frame was fixed. They offered to have a manager stay late but I already had a commitment and could not pick it up after hours. I arrived the following day to pick up the glass. I had to ask for an adjustment to the invoice due to the issues. The glass was dirty when it was given to me. I am surprised they give customers dirty glass. Since it took over 10 minutes to clean the glass I asked why it took so long. I was told that the smudge was on the inside of the glass and they had to take the window apart. I am very disappointed that they would give someone a window with a smudge on the inside of the glass. It was a less than satisfactory experience. I hope that when I get home that the frame fits my window.
• EG

  Erin Goff

  Jun 30, 2025
  1.0
  One of the worst experiences I’ve ever had with a vendor. The owner came out to help with a shower glass door that was falling off of the hinge due to being too heavy. He measured and we talked about getting a new hinge since it was compromised by the initial door hanging off of it. They indicated it would be two weeks. 3.5 months later they finally came to install the lighter shower door, with my old hinges and proceeded to tell me that they cut the new door to the old hinges but my stationary glass wasn’t cut for the original hinges so they would need to replace that too and would call me with an estimate (this should have been measured and accounted for in the beginning so that piece didn’t need to be replaced). No one followed up or would reply to my reach outs so FOUR MONTHS later I still haven’t been able to use my shower and have no door- they also have my original handles used so I’ll have to replace those. Go anywhere else!

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