This profile is uncertified and using publicly sourced data
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Business Details
About
Fuel Supplier
Certas Energy is a leading heating oil supplier in Ashford, Kent, delivering kerosene to homes in and around the area. With over 20 years of experience, our team is dedicated to providing the highest quality heating oil and boiler care services you can trust. From boiler maintenance to repairs and replacements, our OFTEC-registered engineers will keep your boiler running smoothly, all year long. What's more, we take great pride in delivering exceptional customer service whilst offering the most competitive fuel prices in Ashford. To find out more about our local services, give us a call or, to receive an instant heating oil quote, simply use our quote generator tool on our website.
Location
Certas Energy - Fuel Depot
The Long Barrow, Willesborough, KEN
TN24 0GP, United Kingdom
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.