Certas Energy Yelland, part of the DCC plc group of companies, is the UK's largest independent fuel and lubricants distributor. We offer a national network of over 130 depots, 900+ fleet, more than 800 retail forecourts (under the Gulf brand), an international lubricants resale business and a RoadSide Services offering. Our colleagues support homes and businesses across the Yelland area, and wider UK, consistently and dependably delivering billions of litres of high-quality fuel and associated services for many years. As a progressive energy transition business, we are focused on providing industry leading fuel and new energy solutions as the world’s energy mix evolves towards a zero emissions future.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.