Donny's Propane Gas

Reviews

• AJ

  adam janes

  Mar 16, 2026
  5.0
  Excellent communication and very professional team. Highly recommend.
• TS

  Trevor Smith

  Mar 16, 2026
  5.0
  I manage a local chimney and fireplace company. Donny’s propane and I had a mutual client, she spoke extremely highly of them and our interactions went very smoothly. I’ll certainly be recommending them moving forward!
• CB

  Chris Brown

  Feb 12, 2026
  5.0
  Better than the rest! Always professional with everything and on time. I’ve dealt with others, and have seen the difference. Highly recommend Donny’s propane and their services…
• JM

  Jimmy Martinez

  Feb 8, 2026
  5.0
  Great service , excellent employees they go above and beyond for their customers
• SB

  Sydney Birdsong

  Jan 26, 2026
  1.0
  After being a customer of Donny’s Propane Company for nearly a decade, I am beyond disappointed with the service and lack of professionalism I have recently experienced. They advertise themselves as a “family owned” business, but their actions reflect anything but care, consistency, or accountability. In early January, I had a propane leak and was forced to call the fire department because of the danger. When I contacted Donny’s on a Saturday, I was told it would cost over $600 for emergency service. I had no choice but to decline, and then I was informed they could not come out until Wednesday because that’s when they service my area (Juliette). That alone is concerning when dealing with a gas leak. I specifically requested a call before they arrived because someone had to be home. Instead, I drove 45 minutes home from work only to find out the driver had been told to simply fill the tank and was unaware that a safety check was needed. After waiting about 30 minutes, he said someone else would have to come back out and he didn’t know when. I had already spent nearly $400 and now had to return to work, only to be called later that they were finally coming back. I again had to leave work and drive another 45 minutes, missing nearly an entire day of pay. They claimed they fixed a furnace leak and that everything was fine on January 7, 2026. Fast forward to January 26, 2026, my tank is already down to 20%. I live in a very small home, and there is absolutely no way I have used that much propane in 19 days. When I called to express concern, I was told that because I only received 100 gallons, my tank would have been at 40%, meaning I supposedly used half already. That explanation is unacceptable and insulting. The lack of compassion, poor communication, and constant runaround finally pushed me to contact another propane company just to get basic concern and assistance. It is extremely disheartening that after almost ten years of loyalty, this is how I was treated. I will no longer be doing business with Donny’s Propane Company, and I would not recommend them to anyone.

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