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Industrial Equipment SupplierManufacturerHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Industrial is a leading industrial supply chain service provider of PVF, MRO and specialized services, focused on helping customers solve challenges through quality people, quality products and quality processes. Our technical expertise, national footprint and extensive inventory help to reduce lead times, minimize downtime and increase productivity.
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Frequently Asked Questions About Ferguson Industrial
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Industrial offer?
Ferguson Industrial provides industrial supply chain services including PVF, MRO, and specialized services focused on reducing lead times, minimizing downtime, and increasing productivity through quality people, products, and processes.
What are the regular business hours for Ferguson Industrial in Jacksonville, FL?
Ferguson Industrial is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on weekends.
Does Ferguson Industrial offer emergency or after-hours services?
Yes, for after-hours emergencies, will call, and commercial water heater full service delivery, customers can call (800) 217-9480.
How can I contact Ferguson Industrial customer support?
You can reach their dedicated customer support team at 888-222-1785 or email customer.support@ferguson.com, available Monday to Friday from 8 a.m. to 8 p.m. EST.
What payment methods are accepted on ferguson.com?
Ferguson.com accepts Visa, Mastercard, and American Express credit cards for purchases.
Is commercial financing available for purchases on ferguson.com?
Yes, commercial financing is offered through GreatAmerica Financial for qualified applicants to help with business credit needs.
Where is Ferguson Industrial located in Jacksonville?
Ferguson Industrial is located at 525 Stockton St, Jacksonville, FL 32204, United States.
What are some nearby places customers might visit before or after coming to Ferguson Industrial?
Customers can visit nearby businesses like Frischkorn (building supply store) and Wolseley Industrial Group (hardware store) or grab a meal at MJ's Pizza & Grill and Palace Fish & Chicken restaurants.
What transportation or service options are near Ferguson Industrial for customer convenience?
Nearby transportation and service options include Safari Airport Transportation for limo and shuttle services and Jessies 76 LLC for gas and quick food stops, which can help customers commuting to Ferguson Industrial.
Are there any local contractors or specialized services near Ferguson Industrial?
Yes, nearby contractors and service providers include W.W. Gay Mechanical Contractor, Inc. for plumbing and HVAC, and Green Heating & Air Conditioning Inc for HVAC services, useful for coordination with industrial needs.