Question 1

What if I need help after hours for an emergency?

Accepted Answer

We are available 7x24x365 for emergencies. Call 800-922-4154 if you need help right away from a mechanical engineer.

Question 2

Do you have a machine shop?

Accepted Answer

Yes. In our machine shop, we have gap bed lathes with turning capacities up to 23 5/8” swing over the bed, 32 ¼” swing over the gap, 115” between centers and over 4” spindle bore. Tube lengths up to 39’ have been machined. Additional facilities include a Bridgeport universal mill with 32” x 9” bed, a surface grinder with 10” x 5” capacity table and a Scotchman 40 ton punch press. Visit our shop today to work with a mechanical engineer.

Question 3

Do you provide field service?

Accepted Answer

Absolutely. And not to just go detach a cylinder and bring it back to our machine shop. Our trained technicians are equipped with test equipment and special tooling for on site troubleshooting, plant commissioning and general assessment of customers’ plant and equipment. Our vehicles are specially equipped with tools and cranes to remove cylinders, pumps, etc., from machines on site after testing and bring them to the workshop for further inspection and repair. Vehicles also have equipment for cutting, welding, and hose and tube manufacture.

Our mobile workshops are equipped with gas and electric welding, tube bending, hose making, generators and a full range of tools for on site inspections, routine maintenance, breakdowns, machine installations and preventive maintenance. These mobile units are fitted out with all the amenities required to carry out the tasks allotted.

Question 4

Do you provide maintenance contracts?

Accepted Answer

We currently provide onsite preventive maintenance (PM) contracts that guarantee that we will have the personnel onsite for scheduled maintenance. We are also developing a more comprehensive approach that will cover all hydraulics in a manner that one monthly fee covers all maintenance. Period. If you are interested in this approach, not having to go outside of your budget for repairs. Rather, have them built in so you can control your budget, contact us. You would be on the ground-floor of this ‘firs in the industry’ approach to guaranteed uptime.

Question 5

Do you provide welding services?

Accepted Answer

Yes. Our welding facilities are all portable for in house or on site use. They include MIG, TIG, electric arc, gas and braze with air arc and thermal lance cutting abilities. Materials include steel alloys, stainless steel and non ferrous metals. Metal cutting capacities include up to ¾” with plasma, 4” thick with gas and 6’ thick with thermal lance.

Question 6

What design services do you offer?

Accepted Answer

Whether you are designing a factory floor that includes customized hydraulically-powered systems, re-evaluating optimal operation of existing legacy equipment or determining what characteristics a hydraulic power unit requires to meet both performance and OSHA standards, we have you covered. Contact us and we can become part of your team as a subcontractor to your clients, or help you directly to increase performance and reduce risk.

Question 7

Can you estimate the cost to do the repair?

Accepted Answer

Yes we can. And so can you! The very same tool we use to give estimates we’ve made available to our customers. We did this so you don’t have to wait until we’re open to get an idea of the costs. If you’d like to give it a try, you can click here to access it. Of course, if you prefer, you can simply give us a call and we’ll help you right over the phone.

Question 8

What information is needed to get an estimate for a cylinder repair?

Accepted Answer

Since you most likely already know from what machine the cylinder is part of, as well as your own zip code (two necessary pieces of information), you need to know just three things:
(1) the diameter of the cylinder rod,
(2) the diameter of the cylinder barrel (ID or OD) and
(3) the overall length of the cylinder, when completely compressed, from the outermost edge of the pin eye to the outer edge of the clevis.
Armed with these three things, you can call us to give you an estimate, or you can do it yourself by clicking here.

Question 9

What information is needed to get an estimate for a telescopic cylinder repair?

Accepted Answer

Since you most likely already know from what machine the cylinder is part of, as well as your own zip code (two necessary pieces of information), you need to know just five things:
(1) if it is single or double acting,
(2) the number of stages (from 2 – 7),
(3) the diameter of the cylinder rod,
(4) the diameter of the cylinder barrel (ID or OD),
(5) the overall length of the cylinder, when completely compressed, from the outermost edge of the pin eye to the outer edge of the clevis.

Armed with these five things, you can call us to give you an estimate, or you can do it yourself by clicking here.

Question 10

What information is needed to get an estimate for a pump or motor repair?

Accepted Answer

In order to get an estimate of a repair for your pump or motor, all you need to know are two things besides your zip code:
(1) the brand (e.g. “Bosch-Rexroth), and
(2) the model (e.g. “A10FM56”)

With these two pieces of information, you can call us to give you an estimate.

Devine Hydraulics, Inc.

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