Many customers reported poor communication, long wait times, and unprofessional behavior from staff.
Product Quality
Several reviews highlighted issues with the quality of parts, including receiving faulty or damaged items.
Positive Experiences
Despite negative feedback, some customers praised the helpfulness of staff and the availability of parts.
Reliability
Numerous customers expressed frustration over missed appointments and lack of follow-up regarding service.
LM
Lamar Mccullough
Dec 19, 2025
5.0
It was great found my part quick and easy
DR
Dorothy Rozio
Dec 13, 2025
5.0
Great experience. They came when they said, they hooked up the vehicle, handed us a check and left. Easy peasy! Thank you!
WH
Walter Hagin
Nov 26, 2025
5.0
Bought a door from them and had it shipped out to me. Being a large item, it was sent to a location not too far from me and I picked it up there. The part was exactly as described and I felt the price was more than fair. I will buy from them again no doubt. Thanks again!!!!
CM
C. T. Murray
Nov 19, 2025
5.0
Picked up the phone quick and called me back with a price.
JJ
Jose
Nov 8, 2025
1.0
Customer Service Is Terrible They Are Not Reliable . They Are Bad At Communicating Nd They Will Have You Waiting Days To Pick Up Your Car HIGHLY DONT RECOMMEND
Frequently Asked Questions About Chuck & Eddie's Used Auto Parts
What products and services does Chuck & Eddie's Used Auto Parts offer?
Chuck & Eddie's Used Auto Parts provides used auto parts and services for buying junk cars in New Haven, CT.
Where is Chuck & Eddie's Used Auto Parts located?
It is located at 190 Middletown Ave, New Haven, CT 06510, USA.
What are the business hours of Chuck & Eddie's Used Auto Parts?
They are open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Does Chuck & Eddie's Used Auto Parts offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
What payment options are accepted at Chuck & Eddie's Used Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, PayPal, and Visa.
How can customers contact Chuck & Eddie's Used Auto Parts?
Customers can reach them via phone at +1 203-777-8868 or email at service@chuckandeddies.com.
Are there convenient places to refuel near Chuck & Eddie's Used Auto Parts?
Yes, nearby gas stations include Berkshire Energy, Premium Fuel 80, and S B Mart Convenience Store, making it easy to refuel before or after your visit.
Where can customers find automotive repair or parts services near Chuck & Eddie's Used Auto Parts?
Nearby automotive-related places include Atlas Auto Recycling and Petrillo's Used Auto Parts for additional parts and repairs.
Are there dining options close to Chuck & Eddie's Used Auto Parts?
Yes, nearby dining places include McDonald's, Ninety One Diner, and New Haven SchoolFood for customers looking for a meal nearby.
What nearby facilities might be useful for customers visiting Chuck & Eddie's Used Auto Parts?
The City of New Haven Public Works and nearby key and locksmith services like Minute Key provide convenient governmental and security services close by.