Marianne's Ice Cream is made at Fair Avenue. We have more than 100 flavors in our rotation and more than 250 in our recipe box. So, whether it’s our latest experiment, or the honored standby, you know the ice cream is still made the way it is has always been made- By hand, right here in Santa Cruz.
Marianne’s has been innovating flavors and using time honored techniques to bring the richest creamiest and most delightful ice creams to you since 1947.
A careful process of hand preparing our ingredients and hand mixing the flavors reflects the personal care we take every day. Starting before 6:00 am, the folks at Marianne’s are working to deliver the best ice cream and novelties we know how to make.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.