Love facility , very informative look foward to see new models to update in our near future love the personal attention from Mr Bob Tiffin and friendliness the tour guides very knowledgeable and courteous thank you for the opportunity 😀
JB
Jackson Burger
5 days ago
Support is non existant. Good luck. I went with Newmar and have been really happy with everything.
TJ
Tony Johnson
Mar 13, 2026
The staff was awesome. The service was awesome. This is our second time here at Red Bay, Alabama, which will continue to come here to get services done to our Tiffin. Thank you, Tiffin and the staff for outstanding job.
We spent 12 days at the Bob Tiffin Service Center. We needed our list of small items on our 2026 Phaeton taken care of. Mike in service bay 49 did a great and the machinists found our air leak and repaired it in no time.
I highly recommend BTCC for your warranty work.
JE
Jeff Eubanks
Mar 8, 2026
For all the naysayers out there about Leigh Tiffin leaving and the future of the brand, let me put your mind at ease. I was there for service Wednesday March 5,2026. It was an annual service I do every year for fluids and generator. I had a major hydraulic issue that happened July 2025 and went to discuss this with Corbette Davis, VP of service. It was a major problem with cost exceeding 10K and I was out of warranty time frame. He listened closely and did not interrupt at all. He asked a few more questions after i was done explaining my view and said he would review it and get back to me the next day. After I paid my service bill ( work done expertly) I went to his office to find out my verdict. They were very understanding of my problem and agreed to reimburse me for well over half of my costs. This is the reason I do business with them and will continue to do so. They absolutely will stand behind their promise of the best motorhomes in the industry. Nothing has changed about the companies values or standards, just a leadership change. Thank you Tiffin Motorhomes and Corbette Davis for your commitment to customer satisfaction. I will be back.