Safelite AutoGlass

Reviews

• DF

  Devon Frederick

  5 days ago
  5.0
  Excellent experience with Safelite. The technician was professional, efficient, and did great work. The communication is what impressed me the most. I received updates every step of the way and always knew what to expect. The entire process was smooth and hassle free. Highly recommend.
• JH

  Jeannine Hanson

  May 12, 2026
  5.0
  I dreaded going here. The service was FAST! Renee at the front desk- extremely knowledgeable and very customer oriented. I ask a lot of questions naturally, but she answered every one of my questions with a smile and professionalism, even going so far as to show me various things to help me understand. The technician who replaced my windshield, Cyrus- Awesome. Very knowledgeable and professional. He did the job before I really had any time to think about it. Also very patient and shows you whatever you don't understand. For any of my glass needs, I will always go to this facility. Above and beyond. Superior service.
• MS

  Michael Smith

  Apr 30, 2026
  5.0
  I am not a first timer with Safelite who has always been superb in attending to there customers. There is one young man, my service repair tech, Ira Day, whom I cannot overlook in giving 5 Stars. This individual is stellar in every facet! He is customer service driven, professional, and treats the property of his customer as if it was his own. If Safelite has any other technician with the standards Ira exhibits, you a gold mine, as well as continued longevity in your business existence.
• AD

  Aneela Dean

  Apr 27, 2026
  5.0
  Safelite in Union City. Georgia is an excellent place. I appreciated their professionalism and their ability to get things done very quickly. And on my Toyota, they did have a Toyota replacement part they were also able to calibrate my camera in my windshield, which is, of course an important component of doing this work, which I greatly appreciated, rather than an aftermarket part. Everyone was so courteous. It's a very clean facility. And I also appreciated the fact that it's kind of set off in an industrial park in a rather quiet location. The facility is clean abd comfortable, if you have to wait, that can be important. And a nice little coffee tea station, Curtis and Anthony were the 2 associates that helped me and they were so extremely courteous, very professional and were very sensitive to my schedule as I was traveling and needed my vehicle before their closing time, and they really took that into account in getting things done sooner, rather than later. I'm very appreciative of the service I received.
• LM

  La Resha Marrow

  Apr 25, 2026
  1.0
  The communication was great until the bill came and they charged me for services not rendered. I have 2 wipers and they charged me for 3. When I called customer service to rectify the issue I was placed on an extended hold(I guess they thought I was going to hang up) and then hung up on. I was told this 2 chip repair could result in a crack. I have a huge crack across my windshield which I’m sure they are not going to replace since they told me this could happen. Used them in the past no issues with a full windshield replacement I guess they drop the ball when it comes to repairs and assistance after an issue has arises.