Business Details
About
HotelTru by Hilton
Our Tru by Hilton Cheyenne hotel blends modern with rustic. Spend the day riding horses, hiking scenic trails and cheering at the rodeo. Spend the evening watching 150+ DirecTV channels, catching up with friends and binge watching your favorite shows with free WiFi.
Start your day with a fun breakfast. From healthy to indulgent, selection abounds with our ‘Build your Own’ Breakfast toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market.
A four zone lobby lets you work, play, lounge and eat. Energize in a fully equipped fitness center, then unwind in the indoor heated pool.
Affordable travel now comes with unexpected things – like certainty.
Location
Hours
Reviews
4.0
1,150 reviews
5 stars
591
4 stars
269
3 stars
120
2 stars
69
1 star
101
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the hotel rooms and common areas were clean and well-maintained, although some reported issues with specific cleanliness in bathrooms.
Staff Service
The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported rude or unprofessional behavior.
Room Quality
Several reviews mentioned that the rooms were small and lacked basic amenities like microwaves and coffee makers, leading to dissatisfaction.
Breakfast Experience
The breakfast offerings were generally viewed as lacking in quality and variety, with some guests expressing disappointment.
Noise Issues
Multiple guests reported noise disturbances from neighboring rooms and hallways, impacting their overall comfort during their stay.
- GGGoody Good5 days ago2.0We arrived a bit early for check in, the lady at the front desk was extremely rude, she should not be working at the front desk with an attitude like that. The hotel was very nice and clean, the rooms was a bit small but very nice. The coffee taste as it was there from the day before. Would not stay here again! Not happy Gold member.
- SKSteven KurtzJan 3, 20265.0Tru by Hilton was a great place to stay. The staff was very friendly and welcoming, and the hotel was clean and comfortable. The laundry area was especially nice and well maintained, which was a big plus for us. We would definitely stay here again
- OOONE-3Dec 19, 20255.0Always a good option for a hotel. Nothing fancy but good value clean rooms
- KEKierria EatonDec 18, 20255.0Its an unusually bright colored hotel but setup was great. I would stay here again
- AVAshley VrskaDec 12, 20251.0I called to cancel because we all had the flu. They were going to charge me more than what the room cost to cancel then told me to go through the site I booked. I did that and the site requested a cancelation to them. They never responded and charged me for the room. Then checked me in and asked how my stay was when we never showed up. Maybe we should have just spread the flu to everyone there and got our money worth
Frequently Asked Questions About Tru by Hilton Cheyenne
What breakfast options are available at Tru by Hilton Cheyenne?
Tru by Hilton Cheyenne offers a free 'Build your Own' breakfast with over 30 sweet and savory toppings for cereal, bagels, yogurt, and more.
Is pet-friendly accommodation available at Tru by Hilton Cheyenne?
Yes, both cats and dogs are allowed at Tru by Hilton Cheyenne, making it a pet-friendly hotel.
Does Tru by Hilton Cheyenne have an indoor pool and fitness center?
Yes, the hotel features one indoor heated pool and a fully equipped fitness center available for free.
What are the check-in and check-out times at Tru by Hilton Cheyenne?
Check-in time is from 3:00 PM and check-out is at 12:00 PM.
Is parking available at Tru by Hilton Cheyenne?
Yes, the hotel offers free self-parking to its guests.
Does Tru by Hilton Cheyenne provide 24-hour front desk service?
Yes, the front desk at Tru by Hilton Cheyenne is available 24 hours a day.
Is Wi-Fi available at Tru by Hilton Cheyenne and is it free?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are accessibility features available at Tru by Hilton Cheyenne?
Yes, the hotel is mobility accessible and includes accessible parking and elevators.
What nearby hotels are located close to Tru by Hilton Cheyenne for visitors considering other accommodations?
Nearby hotels include Home2 Suites by Hilton Cheyenne, SpringHill Suites, Red Lion Hotel and Conference Center Cheyenne, Holiday Inn Cheyenne-I-80, Comfort Inn & Suites, and others.
What local dining options are near Tru by Hilton Cheyenne?
Nearby dining options include Sandalwood's, Chester's Chicken, Subway, and Burger King, offering a variety of cuisines and fast-food choices.
Are there convenience stores nearby Tru by Hilton Cheyenne where guests can quickly grab snacks or essentials?
Yes, there are several convenience stores near the hotel, including Big D and Corner Store, which guests can visit for snacks and other essentials.