Business Details
About
HotelHilton Garden Inn
Welcome to Hilton Garden Inn Martinsburg. With its excellent Martinsburg, West Virginia location and easy highway access, our wonderful hotel provides many exciting shopping, dining and service options. Enjoy exhilarating outdoor recreation including geocaching, hiking, white water rafting and zip-lines, and visit local attractions such as Summit Point Motor Sports Park, Hollywood Casino at Charles Town Races, and Peacemaker National Training Center, home of the NRA World Shooting Championship.
Discover modern elegance and home comforts including complimentary WiFi, a 42-inch HDTV and large work desk in our spacious guest rooms and suites. Our three 1,800 sq. ft. breakout rooms are perfect for social celebrations, corporate meetings and conferences. Other fantastic hotel facilities include an indoor heated pool, fitness center and outdoor patio with fire pit and seating.
Classic American fare is served between 5 and 10pm in the Garden Grill and Bar, our full service restaurant and bar, while a hot cooked-to-order breakfast is available every morning of your stay.
Location
Hours
Reviews
4.5
933 reviews
5 stars
639
4 stars
177
3 stars
61
2 stars
24
1 star
32
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting well-kept rooms and common areas.
Staff Service
The staff received numerous compliments for their friendliness, helpfulness, and professionalism.
Location
Guests appreciated the hotel's convenient location near restaurants and shopping.
Issues with Reservations
Several reviews highlighted problems with reservations and customer service, including billing disputes and room availability.
Dining Experience
Feedback on the dining options was mixed, with some praising the food quality while others criticized the breakfast offerings.
- JIJosh IrvinJan 4, 20265.0We stayed here recently for our honeymoon and loved it! The hotel was beautiful and staff was friendly and helpful. It was also conveniently close to Shepherdstown, Charlestown, and Harpers Ferry. We had a great experience and would definitely stay here again!
- FMFabricio MiattoDec 23, 20255.0Excellent location, great service, no issues.
- MPMilton PainterNov 21, 20255.011/21/2025 I’m a Hilton Honors member, have had Diamond for Life status for a few years; my job requires frequent travel, for the last 12 years I average more than 125 nights per year in Hilton properties. I’ve stayed at this location multiple times, my twin granddaughters think it’s “cool” staying in a hotel. This location is GREAT - clean, beds are the perfect balance between soft and firm and thankfully this location does NOT have the absolutely stupid motion sensor thermostats like a lot of properties are installing (please don’t EVER install those). This location is the example of how a hotel/Hilton property should be; at a lot of locations across the country, Hilton has lost their way. There used to be a Hilton standard and expectation, that has declined over the last few years but NOT at this location. Keep doing what you’re doing - you doing it right. Thank you 👏
- JJjguz49Nov 9, 20251.0My room 206 we found huge bed bug. The front desk move us to another room far from that one. At least they were nice and refunded the night. Unfortunately the hotel gets one star. This has cause us be extremely careful once we arrived home. I will never stay at Hilton Garden again
- BDBrittany DuncanNov 2, 20255.0The hotel was clean and the staff friendly and efficient. The food at the restaurant was excellent! 10/10 for the chef! Also the pool was sparkling clean and so warm. Definitely had a wonderful stay
Frequently Asked Questions About Hilton Garden Inn Martinsburg
What are the check-in and check-out times at Hilton Garden Inn Martinsburg?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Hilton Garden Inn Martinsburg.
Does Hilton Garden Inn Martinsburg offer free Wi-Fi?
Yes, Hilton Garden Inn Martinsburg provides free Wi-Fi in public areas along with public internet terminals.
Is the Hilton Garden Inn Martinsburg pet-friendly?
Yes, pets including cats and dogs are welcome at Hilton Garden Inn Martinsburg.
What dining options are available at the Hilton Garden Inn Martinsburg?
The hotel has a full-service restaurant and bar serving classic American fare between 5 and 10 PM and offers a hot cooked-to-order breakfast each morning.
Does the hotel provide accessible parking and elevator facilities?
Yes, Hilton Garden Inn Martinsburg offers accessible parking and accessible elevators for guests.
What amenities are available for fitness and recreation at the hotel?
Guests can enjoy a free fitness center and an indoor heated pool at the Hilton Garden Inn Martinsburg.
Is there parking available at Hilton Garden Inn Martinsburg, and is it complimentary?
Yes, self-parking is available and free of charge at Hilton Garden Inn Martinsburg.
Are there local shopping options near Hilton Garden Inn Martinsburg?
Yes, nearby shopping options include Famous Footwear, Old Navy, T.J.Maxx, Bed Bath & Beyond, and The Commons Shopping Center, convenient for guests who want to shop during their stay.
What healthcare facilities are located near Hilton Garden Inn Martinsburg for emergencies or urgent care?
UPMC-GoHealth Urgent Care and MedExpress Urgent Care are nearby, providing quick access to medical services for guests during their stay.
Are there entertainment options close to Hilton Garden Inn Martinsburg?
Yes, guests can visit The Commons - GameStop and GameStop for video games and entertainment, as well as enjoy dining at Logan's Roadhouse and Twisted Tenders nearby.