Hampton Inn Martinsburg South-Inwood

4.4
559 reviews

About

HotelHampton Inn
Stay for Work and Play! We are the closest hotel to the Randy Smith Rec Center for sports tournaments, Peacemaker National Training Center (PNTC), and a short, scenic drive to Summit Point Motorsports Park! Just down the street are dozens of manufacturing and distribution centers including: P&G, Clorox, Knauf, Orgill and Amazon, plus the 167th Air National Guard, US Coast Guard (OSC)(NMC) and Veteran's Administration Medical Center. Pets are welcome! Just let us know your four-legged pal will be joining us. Non-refundable pet fee $50.00 per stay 1-4 nights. $100 fee per stay for 5 or more nights. No more than two pets per room.

Location

Hampton Inn Martinsburg South-Inwood
4758 Gerrardstown Road, Inwood, WV
25428, United States

Hours

Reviews

4.4
559 reviews
5 stars
359
4 stars
130
3 stars
37
2 stars
16
1 star
17

What are people saying?

AI-generated from recent customer reviews

Room Condition

Several customers reported issues with outdated and poorly maintained rooms, including dirty carpets and lack of basic amenities like clocks.

Staff Service

The staff received high praise for their friendliness, helpfulness, and excellent customer service, with many guests highlighting specific employees.

Cleanliness

Most reviews noted that the hotel was clean and well-maintained, contributing positively to the overall experience.

Breakfast Quality

While some guests enjoyed the breakfast, others found it lacking in variety and quality compared to expectations.

Location Issues

Some guests mentioned difficulties related to the hotel's location, including noise from nearby roads and limited dining options.
  • KC
    K. Charf
    Dec 28, 2025
    4.0
    Very convenient location. The rooms are comfortable and clean although dated. The only thing missing were the waffles but that’s due to renovations. I imagine that when the renovations will be completed this hotel will be top notch!
  • PB
    Paul Berge
    Dec 27, 2025
    5.0
    I enjoyed the service, the room is very clean along with the rest of the property. All of the staff were friendly and accommodating.
  • DA
    David A
    Dec 24, 2025
    1.0
    Not sure what the raving reviews are about. I don’t mind the lobby renovations but there’s nothing positive about these old, tired, outdated, worn out rooms. The carpet is extremely filthy—it’s essentially a sponge that’s been soaking up spills, sweat, dirt, juices, etc from countless guests over the years, with dark stains everywhere that no amount of vacuuming can hide The walls are dirty and sticky, and a dusty musty smell permeates everything from the linens to the HVAC. Front desk was nice, but the room condition ruined the stay. With renovations apparently underway, I hope they prioritize these ancient rooms, until then, I’d look elsewhere in the area.
  • SN
    Steve Ng
    Nov 18, 2025
    4.0
    Lobby is under renovation and breakfast area is sparse. Rooms are very nice, though.
  • SP
    shelly priest
    Oct 6, 2025
    4.0
    Clean and quiet. Great breakfast. Desk staff were very friendly and helpful.

Frequently Asked Questions About Hampton Inn Martinsburg South-Inwood

What type of parking is available at Hampton Inn Martinsburg South-Inwood?

The hotel offers free self-parking with accessible parking spaces available.

Are pets allowed at Hampton Inn Martinsburg South-Inwood?

Yes, pets are welcome with a non-refundable fee of $50 for stays 1-4 nights and $100 for stays 5 or more nights, with a maximum of two pets per room.