Hampton Inn Fairmont

Reviews

• RW

  Richard Wells

  Nov 12, 2025
  5.0
  Customer service was outstanding. The location has been updated recently I would guess as I could not see a single spot of dirt or damaged anywhere. The place was clean as a whistle. I’d just finished traveling in Italy and have gotten tired of having to pull out my reading glasses to take a shower in order to distinguish shampoo from shower gel; why they think it is so trendy to have tiny font with low contrast colors when printing out what the freaking bathroom product are is beyond me BUT…THAT IS NOT A PROBLEM HERE! The shampoo, shower gel and stuff is in nice bold letters. Thanks for this. Only nit I’d pick is the User Interface on the TV is slow to respond and requires unnecessary effort to navigate just to get to a linear video menu much like a live stream of live off air content.
• BM

  Biscuit Maton

  Oct 13, 2025
  5.0
  The staff are phenomenal. Can not rave enough at how friendly they are. Seems to be recently remodeled. Room was spacious and clean. And the breakfast guy, amazing customer service!
• PL

  Peter Lynch

  Oct 8, 2025
  4.0
  Typical Hampton Inn. Well maintained, clean and quiet. Not much else to ask for. Just off the highway and several good restaurants nearby.
• KC

  Kristina Crouch

  Oct 7, 2025
  3.0
  I’ve stayed at this Hampton Inn in Fairmont several times for work, and until now, every visit has been pleasant. However, during my most recent stay, I experienced something that left me feeling uneasy. For the first time in all my years of frequent travel, a personal item went missing from my room — a door stopper wedge alarm that I use regularly as a single female who travels often for work. It’s not an expensive item, but it’s something that helps me feel safe when I’m staying alone. Because I have a consistent travel routine, I know exactly where I place it each night, and it was nowhere to be found. Earlier that day, a housekeeper came by looking for cleaning supplies and mentioned she was training a new staff member who had cleaned my room. I can’t help but wonder if my item may have been taken or accidentally picked up by mistake. I reported it to the front desk, who said they would check with housekeeping and the lost and found. They told me someone would follow up the next day, but unfortunately, I never received any communication. For the record, I believe the front desk staff did everything they knew to do, but I was disappointed that there wasn’t a clear process or follow-up for this type of situation. As a loyal Hilton Honors member who frequently chooses Hampton Inn properties, this experience has made me feel a bit less secure about allowing people to clean my room. I hope management will take this feedback seriously and implement clearer procedures for handling guest property concerns. I’d love to continue staying here in the future with the same sense of trust I’ve always had.
• MG

  Maritza Gonzalez

  Oct 1, 2025
  5.0
  Very nice and courteous front desk staff. I would recommend getting new mattress, first night was uncomfortable, we flipped the mattress and we got a much better sleep. Thinking next year we will stay at La Quinta, like last year or Hampton Inn and Suites. Otherwise it was a pleasant experience with great breakfast and very helpful staff.

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