Business Details
About
HotelHampton Inn
The Hampton Inn and Suites West Bend hotel is located near the Paradise Drive South 18th Avenue intersection in West Bend, Wisconsin. Elevated above this rapidly expanding commercial corridor, the Hampton Inn and Suites West Bend Wisconsin hotel overlooks a beautiful pond and waterfall. The hotel is surrounded by businesses and retail outlets, entertainment venues and a variety of restaurants. All this and easy access to and from Interstate 45 distinguishes the Hampton Inn and Suites West Bend Wisconsin hotel as the number one choice of leisure and business travelers alike.
At the Hampton Inn and Suites West Bend Wisconsin hotel, you'll find exactly what you need. Whether you are traveling for business or pleasure, you'll find clean, fresh, comfortable rooms standard with a coffee maker, iron and ironing board and complimentary in-room movie channel. At the Hampton Inn and Suites West Bend Wisconsin hotel you will enjoy complimentary items such as On the House hot breakfast, On the Run Breakfast Bags Monday through Friday, high-speed Internet access in every room, wireless high-speed Internet access in the lobby, meeting rooms and public areas, coffee and tea in the lobby 24 hours a day and complimentary copies of USA Today Monday through Friday. We also offer a 24-hour front desk, message and fax service.
As always, your stay is backed by the 100% Hampton Guarantee. If you are not 100% satisfied, we don't expect you to pay. We love having you here at the Hampton Inn and Suites West Bend Wisconsin hotel.
Location
Hampton Inn & Suites by Hilton West Bend
1975 South 18th Avenue, West Bend, WI
53095, United States
Hours
Reviews
4.4
410 reviews
5 stars
269
4 stars
90
3 stars
25
2 stars
13
1 star
13
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some noted issues with bathroom cleanliness and hallway maintenance.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported instances of rudeness and inflexibility.
Breakfast Quality
The complimentary breakfast was generally well-received, with a variety of options, though some guests found it lacking in certain areas.
Room Comfort
Guests appreciated the spaciousness and comfort of the rooms, but there were complaints about uncomfortable beds and issues with water pressure in the showers.
Location
The hotel is conveniently located near local amenities and attractions, which was frequently mentioned as a positive aspect of the stay.
- MCMary CapelleDec 6, 20254.0Really nice hotel in West Bend. Location centrally located allowing easy access to local attractions, business and restaurants. Rooms were large sized, clean and bed comfy. Only issue we had was not a lot of water pressure. Breakfast had a lot of choices and not food items were good temperature. Could hear the person walking the floor above at times but overall was quiet overall. Loved the containerd in the shower and bathroom for shampoo, conditioner, body soap, hand soap and lotion. Was a quality product offered. Didn't check out the fitness area or pool. Good value for the price and would stay there again.
- AMAisha McDadeDec 4, 20251.0Some staff was inflexible and unavailable. Front desk was nice
- THTeri HilgerNov 12, 20255.0Before I arrived, I had a few questions and Cajla Gbedey was so helpful and informative. The Hampton Inn West Bend is in a great location. I wish I got the name of the women who both checked us in and out. She was also very friendly and helpful. What a great group on staff at The Hampton Inn. Our room was very clean and comfortable. Morning breakfast really delicious. We will be staying there on our next trip
- SWSyd Ball WiniNov 4, 20254.0I stayed at this hotel due to a wedding booking for family. I was extremely delayed to my arrival due to weather, and forgot to contact them to alert them of my arrival time. The manager Sherra was extremely abrupt upon my initial communications, and frightened me stating that there wouldn’t be no rooms available.…… Then when I alerted her of my Hilton honor status, and she looked further into reservation availability, she was able to locate us a room. When arriving to the room, sheets were clean, floors were vacuumed, and there was plenty full, clean bathroom linens as well. The bathroom did not have a fan to ventilate the hot air from the shower, and minimal toilet paper provided. I had to go to the receptionist twice to request more! The morning breakfast was hot, clean, and delicious for the available hours. It was a sweet touch that they offered bagels, with peanut butter and jelly, and an apple and water bottle for on the go use. this hotel had a pool and gym, which was a nice touch as well! Each floor had an ice machine, although it did not give me peace of mind that each floor did not have cameras for additional security. When checking out extremely early in the morning, the receptionist was in the kitchen, which did not give me peace of mind that they had ANY IDEA as to whom was coming in and out of the facility. This location was convenient to a Walmart, gas station, and numerous other food chains as well! It was approximately 45 minutes from the Milwaukee International Airport, would highly recommend to have a rental car if traveling from out of town.
- SSSROct 28, 20253.0I ended up extending my stay in West Bend and chose the Hampton Inn. One thing I’ve always appreciated about Hampton Inns is their consistent look and feel. I booked a suite, but honestly, it felt like a standard king room with more space — same furniture and amenities, just spread out. Unless you really need the extra room, I’d recommend saving a bit and going with a regular room. Unfortunately, the biggest downside of my stay was the bathroom. The shower had low water pressure, and I couldn’t get the temperature past lukewarm, even after letting it run for a while. The shower head’s adjustment lever didn’t seem to work. On top of that, the bathroom door wouldn’t fully close because it caught on the floor — I’m not sure if the floor was too high or the door was just hung too low. On the positive side, the room was clean, the bed was comfortable, and the complimentary breakfast was nice. I appreciated the late checkout, and the location is convenient — there’s a Walmart and other shopping just next door if you need anything. I also caught a beautiful sunrise right from my room window, which was a lovely bonus. Overall, while I typically enjoy staying at Hampton Inns, the bathroom issues made this stay a bit disappointing.
Frequently Asked Questions About Hampton Inn & Suites by Hilton West Bend
What are the check-in and check-out times at Hampton Inn & Suites by Hilton West Bend?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel offers free breakfast including a buffet option and On the Run Breakfast Bags Monday through Friday.
Is there free Wi-Fi available at the hotel?
Yes, complimentary high-speed Wi-Fi is available in all guest rooms, the lobby, meeting rooms, and public areas.
Are pets allowed at Hampton Inn & Suites by Hilton West Bend?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel offer?
The hotel has accessible parking, elevators, and is mobility accessible to assist guests with disabilities.
Are there fitness and recreational facilities available?
Yes, the hotel includes a free fitness center with equipment such as elliptical machines and treadmills, as well as an indoor pool.
Does Hampton Inn & Suites West Bend provide business services?
Yes, the hotel has a business center and two meeting rooms available for guests.
Is parking available for guests at this hotel?
Yes, free self-parking is available for guests at the hotel.
What nearby places might guests want to visit before or after their stay?
Guests can visit Fidelity National Title for real estate needs, Wells Fargo Advisors for financial services, and Healing Elements Day Spa for relaxation, all located near the hotel.
Are there nearby medical facilities accessible from the hotel?
Yes, Fresenius Kidney Care West Bend and Froedtert West Bend Health Center Urgent Care are nearby, providing convenient medical services for guests.