Business Details
About
HotelTru by Hilton
Be the Tru you at Tru by Hilton Brookfield Milwaukee. Visit nearby Brookfield Square Shopping Mall and Milwaukee County Zoo, then relax in your cozy guest room. Our innovative rooms offer free WiFi, large TVs with premium channels, and tons of storage space. Big, bright bathrooms with products from Not Soap, Radio make mornings a breeze.
Start your day right with our free, hot breakfast. Select scrambled eggs and sausages, cereal, bagels and yogurt, or deliciously indulgent waffle boats. Whatever you choose, make it your own with over 30 sweet and savory toppings.
Find your fun in our lively lobby, complete with games and semi-private alcoves. Free tea, hot chocolate and LavAzza coffee are available 24/7 – and you can even jazz up your drink with a variety of flavored syrups. Swim in our pool, work out in the fitness center or unwind on the patio.
Affordable travel now comes with unexpected things – like certainty.
Location
Tru by Hilton Milwaukee Brookfield
20925 Watertown Road, Waukesha, WI
53186, United States
Hours
Reviews
4.2
422 reviews
5 stars
247
4 stars
92
3 stars
30
2 stars
20
1 star
33
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received positive feedback for being friendly, helpful, and accommodating, although there were some isolated complaints about specific staff members.
Room Size and Comfort
Several reviews mentioned that the rooms were smaller than expected and some guests found the beds uncomfortable.
Breakfast Quality
The breakfast offerings were described as decent but lacking variety, with some guests expressing disappointment in the quality of food.
Noise Issues
Guests reported issues with noise from the freeway and thin walls, which affected their sleep quality.
- CCCole1 day ago5.0This is a favorite choice as we have stayed here multiple times. Very affordable rooms that are clean. With any hotel sometimes it is louder or quieter depending on who is all staying at the same time as you.
- JGJohn GillJan 6, 20265.0The best value
- NGNorval GreenwoldDec 21, 20255.0I always have high expectations for the "Tru" hotel chain, and they've never disappointed me! Everything is clean, well stocked, and comfortable. I feel safe, and the locations are always well managed! This location is top notch! A+ stay..I have no complaints, just compliments!
- MJMs. JiamarDec 17, 20252.0Room was ok. Linens not the best. Seem smaller than we expected. Location is good. Close to many restaurants and activities. The front desk person, I believe her name was Jessica seemed nice. But one time when we saw her she was on her phone on a gay male dating app I will not name. My child saw half naked pictures and it was incredibly uncomfortable and inappropriate. I believe she should be reprimanded. As that is not a proper work site thing to be doing in her phone. I did not say anything at the time because I did not want a commotion or for my children to be involved. Have a blessed day.
- MCM CtsDec 1, 20251.0If you want the best comfort (beding), go somewhere else. This was the worst bed I ever slept in for a hotel for the cost you would think it would be at least manageable but it was not, it felt like I was sleeping on raised concrete with minimum padding bed. ( not exaggerating) my back hurts so bad I would advise anyone to stay away if you want a comfortable sleeping arrangement
Frequently Asked Questions About Tru by Hilton Milwaukee Brookfield
Does Tru by Hilton Milwaukee Brookfield offer free WiFi to its guests?
Yes, Tru by Hilton Milwaukee Brookfield provides free WiFi in public areas and has a public internet terminal for guests.
What are the check-in and check-out times at Tru by Hilton Milwaukee Brookfield?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Tru by Hilton Milwaukee Brookfield a pet-friendly hotel?
Yes, Tru by Hilton Milwaukee Brookfield welcomes both cats and dogs, allowing pets during your stay.
Does the hotel provide any accessible features for guests with mobility needs?
Yes, the hotel offers accessible parking and an accessible elevator, making it mobility accessible.
Is breakfast included in the stay at Tru by Hilton Milwaukee Brookfield?
Yes, a free breakfast is available to all guests during their stay.
Are there any fitness or recreational amenities at Tru by Hilton Milwaukee Brookfield?
Yes, guests can enjoy free access to the fitness center and a game room during their stay.
Does Tru by Hilton Milwaukee Brookfield have 24-hour front desk service?
Yes, the hotel has a front desk that is available 24 hours a day to assist guests.
What are some nearby attractions guests can visit around Tru by Hilton Milwaukee Brookfield?
Guests can visit Brookfield Square Shopping Mall and Milwaukee County Zoo, which are located near the hotel for entertainment and leisure activities.
Are there any nearby churches for guests interested in religious services?
Yes, Life in Christ Community Church and LifeSpring Church are located near the hotel, providing options for religious services.
How can guests access local medical and dental services near Tru by Hilton Milwaukee Brookfield?
Guests can access medical and dental care nearby at Integrated Medicine Associates and PHM Orthodontists, both located close to the hotel.