DoubleTree by Hilton Pleasant Prairie Kenosha

4.4
1016 reviews

About

HotelDoubleTree
Situated between Milwaukee and Chicago is DoubleTree by Hilton Pleasant Prairie Kenosha, just off I-94. Travel easily to various corporate headquarters from our hotel including Uline, Snap-On, and Jockey, as well as Lakeview Business Park. On-site dining is available at Shelby Campbell's Eatery & Bar. Get work done in the business center, work out in the 24-hour fitness center, and relax in the heated indoor pool. During your stay, keep in touch with complimentary WiFi. Choose from one king, one double, and two queen beds in a standard room or opt for more space in a suite with a separate living area and additional sofa bed. Each room provides premium linens, a 42-inch HDTV, coffeemaker, updated bathrooms, microwave and mini fridge. Plan an event in our 5,500 sq. ft. of space, perfect for weddings, large conferences, exhibitions and meetings of all sizes. From a boardroom for up to 12 people to the 3,600 sq. ft. Prairie Ballroom for up to 500, we make it easy to host a successful event. Ask about our local catering options, A/V equipment rentals and customizable lighting. Hotel Highlights: -Indoor saltwater pool -A well-equipped 24-hour fitness center - Shelby Campbell's Eatery & Bar, offers breakfast, lunch, and dinner options -Convenient access to Milwaukee’s General Mitchell Intl Airport and Chicago’s O’Hare Intl Airport -Closest hotel to the RecPlex sports complex, and close to the Waukegan Park District sports centers Located on the Southwest corner of the state of Wisconsin just a few miles from the shores of Lake Michigan, Kenosha is a small community with a history of technology and manufacturing. Today, plenty of museums, restaurants, and the highly regarded Kenosha HarborMarket, a European-style Farmer’s Market downtown. Nearby Petrifying Springs Park is a perfect place to enjoy nature. We look forward to welcoming you with our signature, warm DoubleTree Chocolate Chip Cookie at check-in.

Location

DoubleTree by Hilton Pleasant Prairie Kenosha
11800 108th Street, Pleasant Prairie, WI
53158, United States

Hours

Reviews

4.4
1,016 reviews
5 stars
613
4 stars
264
3 stars
68
2 stars
29
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the friendly and accommodating staff, particularly highlighting individuals like Diane and Tara for their exceptional service.

Cleanliness

Overall, guests found the hotel clean, though some noted issues with specific areas like carpets and bathrooms needing attention.

Room Quality

While many rooms were described as comfortable and well-appointed, several reviews mentioned that some rooms felt dated and had maintenance issues.

Dining Experience

The on-site restaurant received mixed reviews; while some enjoyed the food, others reported slow service and issues with meal preparation.

Management Issues

Several guests expressed dissatisfaction with management, citing rude behavior and poor handling of complaints, particularly from the general manager.
  • SH
    Shelby Holtzinger
    Jan 6, 2026
    5.0
    Clean room and comfortable bed. I stay here every time I visit family in the area as it's the best option I've found so far. Love the warm cookies at check-in.
  • SS
    Stephanie Schreiber
    Dec 25, 2025
    4.0
    Overall had a nice stay and close to the outlet mall. Had breakfast at the restaurant on site in the morning and it was very good with great service. Hotel is starting to show its age with normal wear and tear but nothing awful. Pool and hot tub were great! My only complaint is I left a nice winter jacket behind in the closet of our room. I called twice and was told housekeeping didn’t find it. Unfortunately I know it was left there so I am a bit bummed it was not retuned to me. However my fault for leaving it behind in the first place I guess.
  • KK
    Kimberly K
    Dec 10, 2025
    4.0
    The Hilton DoubleTree in Pleasant Prairie delivers a consistently high-caliber guest experience that stands out in the regional hospitality landscape. From the moment you walk through the doors, the property reflects Hilton’s trademark commitment to service, comfort, and operational precision. The staff sets the tone immediately—professional, attentive, and genuinely invested in creating a seamless stay. Every interaction feels intentional, not transactional. The rooms are well-appointed, spotless, and designed with the practical traveler in mind. Comfortable beds, thoughtful layouts, and reliable in-room amenities make it easy to settle in and stay productive—or unwind without distraction. The property’s common spaces are equally impressive: clean, modern, and maintained with visible pride. Guests consistently highlight the warm DoubleTree cookie as a signature touch, but the service quality goes far beyond that simple gesture. The on-site dining options are solid, the fitness center is well-equipped, and the overall environment is quiet, safe, and conducive to both business and leisure. Location is another strategic advantage. Situated near major routes and local attractions, it’s a convenient hub for travelers who want efficiency without sacrificing comfort. In short, the Hilton DoubleTree Pleasant Prairie executes the fundamentals flawlessly—delivering a dependable, polished, and welcoming experience every time.
  • MK
    Murtaza Khan
    Dec 6, 2025
    5.0
    Had a wonderful experience staying at this Double Tree. Great service and friendly staff. Yevheniiq at front desk was extremely polite, helpful and friendly. Will stay here again.
  • PK
    Pasi Kemppainen
    Nov 26, 2025
    1.0
    Hotel policy seems to be quite interesting, customers needs to take care of the maintenance: The toiled of the room was flooding immediately after the check in. After informing the front desk about the problem, they brought a plunger and make very sure that they are not going to use it and I have to do it.

Frequently Asked Questions About DoubleTree by Hilton Pleasant Prairie Kenosha

What are the check-in and check-out times at DoubleTree by Hilton Pleasant Prairie Kenosha?

Check-in time is 4:00 PM, and check-out time is 11:00 AM.

Is breakfast available at the hotel?

Yes, breakfast is available at DoubleTree by Hilton Pleasant Prairie Kenosha.