Homewood Suites by Hilton Oak Creek Milwaukee

4.3
268 reviews

About

HotelExtended Stay Hotel
Homewood Suites Oak Creek Milwaukee is an upscale, extended stay hotel that goes above and beyond to make our guests feel at home. Our hotel is conveniently located off I-94 and W Drexel Avenue, providing easy access to General Mitchell International Airport, downtown Milwaukee, IKEA, American Family Field, Fiserv Forum, Milwaukee Yard Indoor Sports Complex, The Rock Sports Complex, and only 90 miles from Chicago. Just 1.5 miles from Drexel Town Square, our guests have a variety of shopping and dining options close by. We offer a complimentary airport shuttle as well as local transportation within a 5 mile radius. The Homewood Suites Oak Creek has everything you need to stay in your routine while on the road. Our all suites hotel offers a fully equipped kitchen in each room, separate living and sleeping space, and a comfortable workspace. We offer a variety of amenities to keep you productive including an onsite business center and complimentary grocery service. Wake up to our complimentary hot breakfast buffet daily, enjoy a relaxing evening at our complimentary evening social Wednesday nights, or dine at our on-site bar and restaurant, bAR eAST, open daily. Take a dip in our indoor, heated pool or stay in shape using our large, state of the art fitness center. We love our furry friends too and welcome dogs up to 50 pounds. If you're looking for a space to gather, we are attached to the Creekside Crossing Conference Center and can accommodate small meetings of 10 to large gatherings of 350.

Location

Homewood Suites by Hilton Oak Creek Milwaukee
1900 W. Creekside Crossing Circle, Oak Creek, WI
53154, United States

Reviews

4.3
268 reviews
5 stars
180
4 stars
46
3 stars
15
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Kaziyah and Sara.

Room Quality

Rooms are generally described as clean, spacious, and well-equipped, with many guests appreciating the full kitchens and comfortable beds.

Breakfast Issues

Several reviews noted that the breakfast offerings were inconsistent, with some describing it as mediocre or poorly maintained.

Customer Service Concerns

There were multiple complaints about rude or unhelpful front desk staff, particularly regarding late check-out requests and handling of issues.

Technical Difficulties

Guests reported ongoing issues with Wi-Fi and hot water, which negatively impacted their stays.
  • CG
    Carrie Gromer
    Nov 8, 2025
    4.0
    Rating based on a three star hotel.
  • KB
    Kelli Bovin
    Nov 5, 2025
    1.0
    Would not stay at this hotel again. Management refused to honor a block room rate for a wedding. When I called to make the reservation I was reserved a room not in the block group and never informed it was over $100+ per night for a three night stay. I found this out when I opened my receipt in email. Management clearly doesn’t care what the customer says and doesn’t value them for the business. Why would I call to get a rate if I didn’t expect to pay that cost? Customers don’t know what’s in a block by every room style. Studio, suite, double queen, etc. someone failed to communicate from their team and I’m left with a bill +$300 more than expected.
  • JS
    Joshua Snow
    Oct 26, 2025
    4.0
    Rooms are very nice. The full-size refrigerator was a pleasant surprise. The only thing I didn't understand is that the tv faces the small island, not the couch or bed, and it does not swivel.
  • MD
    Michelle Dobrosky
    Oct 8, 2025
    5.0
    I travel bi-weekly for work and whenever possible I book at Homewood Oak Creek. I have used several of the Hilton brands and feel that Homewood offers the best quality and price point. Homewood Oak Creek however goes above and beyond my expectations every visit. The rooms are clean and spacious and have everything I need to cook for me and my dog when we get sick of eating out. I sometimes have a travel companion and accomodations allow them to enjoy some r and r while I work without tripping over one another. The pool and gym area are well kept and there is a grill and patio furniture for some fresh air and relaxation. Melissa the owner is very attentive to concerns and addresses them when brought to her attention. With that said, most issues never need to get as far as Melissa as she has an amazing team in Oak Creek. There are not enough words to describe the great job Kaziyah and Sara always do. They always go above and beyond in every way to make my stay seamless. I have a demanding job and consistency in my lodging makes it so much easier to focus on my work. While Kaziyah and Sara shine bright they are not the only stellar team mates at Oak Creek Mabel & Heather in housekeeping always take care of requests or concerns even if your not in their zone. Housekeeping as a whole does a really good job at this location. Patrick, Jerry, Terran and Mina at the front desk are always kind and helpful and again shouting out Sara and Kaziyah at the front desk too because they really are that awesome. John, Perez and Doug in maintenance keep the hotel operating smoothly, John again because he doubles at the managers reception and is always as friendly as can be. Eria recently took over breakfast and had some big shoes to fill and she did without missing a beat, one of the best hotel breakfasts around, the food is always fresh and well stocked and the area is always clean. If you've read this far you likely understand this hotel is like a clean, spacious home where everyone is treated like family (our favorite family members not the ones we want to deny). Business, family, couples, groups this is by far the best hotel I have ever stayed at. I achieved my diamond status at this location 2 year running and looking forward to many stays to come. Thank you to the Homewood Oak Creek team!
  • DT
    Dudley Talley
    Sep 23, 2025
    1.0
    Nice rooms rude customer service. Needed twenty minutes to shower and Nicole said no late check out. Literally not a cleaning women in sight of my room. Just rude even after I explained to her I needed twenty minutes. They need better people answering their messages for sure.

Frequently Asked Questions About Homewood Suites by Hilton Oak Creek Milwaukee

Does Homewood Suites by Hilton Oak Creek Milwaukee offer free parking?

Yes, free self-parking is available at Homewood Suites by Hilton Oak Creek Milwaukee.

Is there an airport shuttle service at the hotel?

Yes, the hotel offers a complimentary airport shuttle service.