Business Details
About
Hotel
Tru by Hilton Milwaukee Downtown offers an unbeatable central location between East Town and the Historic Third Ward. Were just a few blocks from the waterfront and close to top attractions like City Hall, the Milwaukee Art Museum, and Discovery World. Guests enjoy complimentary breakfast, fast Wi-Fi, and access to a 24/7 market with free coffee and tea. Our modern public spaces include a vibrant lobby with a pool table, private work areas, and an outdoor patio with a firepit. Business travelers appreciate our proximity to downtown offices and easy access to I-794, I-43, and I-94. Whether visiting for work or leisure, Tru by Hilton Milwaukee Downtown delivers comfort and convenience.
Location
Tru by Hilton Milwaukee Downtown
515 N Jefferson St, Milwaukee, WI
53202, United States
Hours
Reviews
3.8
412 reviews
5 stars
183
4 stars
94
3 stars
42
2 stars
35
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Andrew and Sylvia for their exceptional service.
Cleanliness Issues
Several reviews pointed out cleanliness problems, including dirty showers and unclean common areas, which detracted from the overall experience.
Location
The hotel is frequently noted for its excellent location, making it convenient for accessing downtown attractions and events.
Parking Concerns
Guests expressed frustration with the parking situation, citing high valet fees and limited options for self-parking.
Room Comfort
Feedback on room comfort was mixed, with some guests finding the beds uncomfortable and issues with air conditioning noted.
- BSBrenda SotomayorDec 28, 20255.0Extremely clean stay, and has all the amenities. Gym, laundry, breakfast, and coffee bar. They will really go out of their way to accommodate your needs. They made my night at Milwaukee the best in a while! Also shout out to the night staff Mr. Ying for being above and beyond.
- LLlogergruntlDec 19, 20252.0Cons: Light in the room didn’t work and flickered nonstop Showers were dirty with hair and some bugs Why is the only desk you have on wheels and has no way of making it stationary Pros: Nice location Note: Not worth the price tbh.
- SGSarah GeisthardtDec 18, 20255.0All the employees at Tru Hilton were kind and helpful.
- EJEric JamesDec 4, 20255.0Andrew’s friendly and professional attitude makes this place feel like home each time I visit.
- KKkyle kretzschmarNov 19, 20255.0ANDREW! he's the man, I had an issue with the room I booked and he cut the red tape and helped out. Great customer service!
Frequently Asked Questions About Tru by Hilton Milwaukee Downtown
What accessibility features are available at Tru by Hilton Milwaukee Downtown?
The hotel offers accessible parking and an accessible elevator, and is mobility accessible throughout the property.
Is breakfast included when staying at Tru by Hilton Milwaukee Downtown?
Yes, complimentary breakfast is available for guests during their stay.
Does Tru by Hilton Milwaukee Downtown provide Wi-Fi and business facilities?
Yes, the hotel offers free Wi-Fi in public areas and a business center for guest use.
Are pets allowed at Tru by Hilton Milwaukee Downtown?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Tru by Hilton Milwaukee Downtown?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Tru by Hilton Milwaukee Downtown have parking options?
Yes, the hotel offers self-parking, accessible parking, and valet parking services.
Is Tru by Hilton Milwaukee Downtown open 24 hours?
Yes, the hotel operates 24 hours a day, 7 days a week, including front desk service.
Which nearby parking facilities are convenient for guests at Tru by Hilton Milwaukee Downtown?
Nearby parking options include Metropolis, Central Parking, SP+ Parking, and Discovery World (SP+ Parking), providing guests with multiple convenient choices.
What nearby dining and entertainment options are available near Tru by Hilton Milwaukee Downtown?
Guests can enjoy nearby venues like Central Standard Crafthouse & Kitchen and Central Standard Craft Distillery, offering craft cocktails and dining experiences.
What other hotels are located near Tru by Hilton Milwaukee Downtown?
Nearby hotels include Home2 Suites by Hilton Milwaukee Downtown, Holiday Inn Express, and Milwaukee Marriott Downtown, providing additional accommodation options.