Hilton Garden Inn Milwaukee Airport

Reviews

• LW

  Liam Webster

  Dec 30, 2025
  3.0
  The hotel itself has a lot going for it. The bar and restaurant were genuinely great — good food, solid drinks, and a really pleasant atmosphere. I also loved the on-site shop, which was convenient and nicely stocked. Unfortunately, the biggest downside was the bed. The mattress was extremely uncomfortable, and the pillows were flat and unsupportive, which made getting a good night’s sleep nearly impossible. For a hotel stay, that’s a pretty major issue. If the beds and pillows were upgraded, this place would be fantastic. As it stands, it’s a nice hotel to hang out in… just not a great one to sleep in.
• KJ

  Katelynne Jackson

  Dec 22, 2025
  3.0
  The hallway and rooms were freezing even after turning the heat up in the room. Almost like the ac wouldn't shut off or something
• RR

  Rob Riemer

  Dec 20, 2025
  1.0
  Raymond Management Company has perfected a special kind of incompetence: the kind that actively makes things worse and then pretends it’s progress. The decision to rip out the hot tub at the Hilton Garden Inn isn’t just bad—it’s emblematic of how far standards have fallen. This is what “management” looks like now: stripping away amenities guests actually use, actually enjoy, and actually remember, all in the name of short-term savings and long-term irrelevance. Let’s not sugarcoat it—things have changed, and not for the better. What used to feel like a thoughtfully run property now feels like a hollowed-out version of itself. The hot tub wasn’t an extra. It was a signal that guests mattered. Removing it sends the opposite message loud and clear: comfort is expendable, loyalty is optional, and mediocrity is acceptable as long as the numbers look good on paper. And the cruel part? The staff is solid. Friendly, hardworking, and stuck carrying the weight of decisions they didn’t make. They’re the ones fielding the complaints, offering apologies, and trying to preserve a brand reputation that corporate leadership is actively sabotaging. Raymond Management makes the cuts; the staff absorbs the fallout. This wasn’t innovation. It wasn’t modernization. It was regression. A lazy, tone-deaf move that strips away value and replaces it with nothing. No upgrade. No alternative. Just less. If this is the direction Raymond Management Company thinks hospitality should go, then they’re not managing properties—they’re slowly dismantling them. What was once a place people chose has become a place people tolerate. And that’s not evolution. That’s decline. “we apologize for the inconvenience.” It’s not an apology — it’s deflection wrapped in buzzwords, designed to avoid admitting someone made a bad decision. If no one is willing to own being wrong, spare us the corporate noise.
• BS

  Benjamin Sanders

  Nov 29, 2025
  1.0
  Diamond member Stayed 1 night here on November 28th Horrible service from the female manager/supervisor that was in charge. Housekeeping went into my room before I was checked out and cleaned out the entire room and put my food i had in the refrigerator in the trash. Manager never said a word to me , she later showed up with my food not in the bag and placed it on the counter and walked away. I will be filling a complaint.
• KN

  Kirk Nelson

  Nov 20, 2025
  5.0
  I would just like to say a few things about your employee Becky that worked the front desk when ,I was staying at your hotel this week, she went above and beyond to help me get check in, because my company didn't have my paperwork in order, she help me out till I was able to check in, I just like to say that is the kind of people you need greeting the people, tell her I said thanks again for her help. kirk nelson .

Frequently Asked Questions About Hilton Garden Inn Milwaukee Airport