Hampton Inn & Suites Milwaukee Downtown

Reviews

• BC

  BILL CHRIS

  Jan 5, 2026
  5.0
  I stopped in and was welcomed by Loka. He was a very nice gentleman. He was very helpful and kind. I can't say anything bad about the property. Thank you Loka for taking the time to explain the area to me and for making my stay awesome :)
• JG

  Jon Gullickson

  Dec 30, 2025
  5.0
  Second time staying here. It’s cheaper than other options in the area, and the service is excellent. I went early (around noon) to drop off a bag for holding. They ended up having a room ready to go, and got me in early. Great location for any event in the area, was able to walk everywhere and saved quite a bit on transportation! Room might be a little dated to some, but I found it to be very clean.
• RX

  R7xxJordan Xxx

  Dec 24, 2025
  3.0
  The hotel was nice, breakfast was nice but i had to pay 40 dollars for 2 days parking. The part I didn't like was me getting switch to 3 different rooms in 1 night. The first was what I paid for. The 2nd room I got bite by 2 bedbugs which I was highly upset about. I barely got sleep, Like I never experienced that at any hotel I been too. The third room was a little better... it was just too much for 1 night and I was late for my auntie funeral but overall it was okay.
• CG

  Christina Gerou

  Dec 12, 2025
  1.0
  I had a very poor experience during my recent stay. Despite calling ahead to confirm that we would be able to check in at 3 PM since we were driving in from out of town, we were told upon arrival that the rooms were not cleaned. Front desk staff was unfriendly and there was no apology or explanation for the delay. After asking what could be done I was told that 5,000 points would be added to my account as compensation for the inconvenience. Unfortunately, those points were never added. Even once we were finally able to check in, the bathroom counters had not been wiped down well, which added to the frustration. I made multiple attempts to contact a manager and left three voicemails, yet I never received a call back. Overall, this was an extremely disappointing experience, and the lack of communication and follow-through was unacceptable. Edit: December 22nd, still have not heard back from the manager. Made two more attempts to contact which went to voicemail and never received a call back.
• AB

  amy betters-midtvedt

  Dec 12, 2025
  1.0
  If you want some good stories of horrible hotel adventures this is your place, if not heed my warning and do not stay here. I am a Hilton Honors member and always choose Hilton if I can, they have never let me down. Until last week. We chose this hotel because it was close to a marathon my daughter and her friend were going to run. When we got to our room, it was ridiculous. It was supposed to be a suite, with a living area, bathroom and then another room with two queen beds. The "suite" area was the size of a closet, the side table for the small pull out loveseat had to live in the middle of the room. You could have fit a king size bed in the weird bathroom hall however. The room was dirty as well. I did something I have NEVER done, request a new room. This is when I realized the whole hotel situation was being held together by one stellar employee who had his hands full. He seemed like he might be ready to crack...maybe it was the naked woman in the lobby wrapped only in a sheet? Or the man dressed in full Christmas garb yelling obscenities into his phone on the other side of the lobby? I saw ZERO other employees the whole time I was there. Despite being on his own, he came up to look at our room and assured us that comparatively this was a "good room we give to good people". He let us know they didn't have any other rooms with this amount of beds so we decided to tough it out. How bad could it be for one night? My daughter sat down and said, "Watch our TV won't work." I chuckled and then what do you know? She was right! Neither TV worked! And as the night wore on and we got colder and colder neither did the heat! It was so cold out that the race was canceled, so yes we were cold and had to just put on extra clothes to make it through the night. I texted the front desk about each of these issues, realizing we were stuck either way but hoping they would fix it for the next person. We were offered no compensation at any point. I then also contacted the hotel directly after arriving home through my Hilton website and no one responded so here I am with a review. It doesn't matter that the location is good, DO NOT stay here. I've stayed in a lot of hotels in my day this one was the worst. I sometimes see reviews like this and still take a chance, this is your sign from the universe. Do not do it.

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